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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,094 reviews
  • Rated 5 out of 5 stars

    Very satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen transition is slow but to be expected from a mere home display. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smart display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up love the size . Havent had long enough to compare to my alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to use with various google options...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google speaker is soooo great, Amazing. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup, works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Works perfectly on my desk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music and videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes won't answer questions, but will say something like i found this on Wikipedia.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AlokS. We appreciate your feedback on the Nest Hub (2nd Gen). We're sorry for any inconvenience you've encountered with the responses provided by the device. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Pretty good hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale. Was hoping I would get camera alerts to it, but the only one that alerts is if someone rings the doorbell.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mike. Thanks for choosing Nest Hub (2nd Gen). Getting alerts from your doorbell on Nest Hub is a good indication that it's working fine. Unlike the larger version of the Nest Hub Max which has built-in cameras, Nest Hub (2nd Gen) doesn't have one. You may need to purchase an extra smart camera, like the Nest Cam (Battery) or Nest Cam (Wired, 2nd Gen) to get camera alerts on Nest Hub with the different locations inside or outside your home. We recommend checking this help article to learn more on how you can set up a smart camera with Nest Hub: https://support.google.com/googlenest/answer/7529598

      If you still have some questions, please consider reaching out to our support channels using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Goog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good google smart device and it just works good…..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so excited about this item. Very easy to work..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to operate and great screen display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Instructions for set-up were very straightforward. I recommend the product anytime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So-so. Display is difficult to read. Setting AN ALARM is troublesome. Crashes on certain music played. I much prefer alexa devices.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BryanT, thank you for posting your review on Nest Hub(2nd gen). We're sorry to hear that your experience with the device was less than ideal when it comes to the quality of the display and setting the alarm. We'd like to know more details about your Nest Hub and how it crashes on some of the music you play so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Good introduction to Smart Displays.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Smart Display, especially if you are invested in the Google ecosystem. Only downfall, not many product integrates with Google Home, Alexa has the advantage in this area.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi marcdi2010, thanks for posting a review. We appreciate that you find your Nest Hub (2nd Gen) great, and we apologize if other smart devices can’t integrate with Google Home yet.

      We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team, as we're always working to improve our products and services. If you need assistance with your Nest Hub, you can always reach out to our support team. We’re always here to help. You can contact us through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Does the job we intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job of granting the google nest doorbell-camera a sound notification when someone rings the doorbell.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, SeanW. Thanks for taking the time to share your feedback. We’re glad that you like the Visitor Announcement functionality of the Nest Hub (2nd Gen). There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274

      You’re always welcome to visit us for any questions or concerns you may have, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my sister and it’s great. She uses it everyday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it did a bit more seems pretty basic speaker is not as good as the amazon brand i was pretty sad to find that out

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Maryk. We appreciate the feedback you shared about the Nest Hub (2nd gen). We hear you, and we’d like to know more about your challenges with using the Nest display so we can help. Please get in touch with us anytime through our contact channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice room addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to a room. I really like how intuitive it is when a light comes on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this cause i already have one and love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in very handy when you need a quick search.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Hub Smart Display Gen 2, for a few months now and it works great. I haven't run into any problmes with it. Not really a complaint, but if you're hoping this has killer speakers aslong with the display you'll be disapointed. Not to say the speakers are terrible, they just won't rock you socks off. Other than that its a great add to a google smart home.

    I would recommend this to a friend