Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
Okay.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it were easier to use. It's not as intuitive as I'd like.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello X8VandenPlas! Thank you for sharing your experience with the Nest Hub (2nd generation). We appreciate your opinion, as it helps us improve our products. You can share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Sound quality
Google home speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart home speaker with amazing sound quality
I would recommend this to a friend - Cons mentioned:Camera
Mehhhhhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device buuuut no visual calendar apps. No camera either p.p
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arimil, thanks for your insights on Nest Hub (2nd Gen). We're sorry to hear about your disappointment with the limited calendar app and hardware camera. We value your feedback and we'll make sure to pass along this information to our product team. If you have other support needs you would like us to assist you further, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Great everyday assistant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyday assistant. Helps with alarm, displays the clock and plays my favorite music. Wish it had video calling though
I would recommend this to a friend Two Best combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price and great product. Perfect combination.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Device!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this little device. It is very easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative easy to operate , it can do a lot of good stuff and enjoyable.
I would recommend this to a friend - Pros mentioned:Screen size
Great google assist for any room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little Nest hub that can be your kitchen friend.
I would recommend this to a friend Not yet perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but performance is unpredictable. Audio quality is not audiophile level.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Dkwarren. We’re glad that you find the Nest Hub (2nd gen) fun to use. We hear your concern about its audio quality. We suggest adjusting the volume of your Nest display that can improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
For further assistance, our dedicated team is always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice Google device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Google device with cool functionality, if you can get this in a deal it's a no brainer.
I would recommend this to a friend - Pros mentioned:Ease of use
Great for connecting home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected easily with my network and works well with Google Home.
I would recommend this to a friend - Cons mentioned:Camera
The BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our google it is the BEST. I wish it had a camera but it is still great
I would recommend this to a friend Not too good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very small and has lack of features and apss
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello JuanM. We appreciate your feedback. We're sorry to hear it didn't meet your expectations. However, to help you get the most out of your Nest Hub (2nd Gen), we'd like to share some of its features here: https://support.google.com/googlenest/topic/10356591?sjid=780387031179520477-NA
Useless if you have a smartphone you can do all th
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're using it to control Smart Home accessories like lighting and stuff maybe it's useful but as far as trying to use it for Spotify or other music services you really can't control anything and it's kind of pointless to have so I returned it after one day
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Bufu. We appreciate you for sharing your feedback about the Nest Hub(2nd gen). We're sorry to hear that you're experiencing some difficulties with playing your favorite music apps and that you had to return it. Be advised that with the Nest Hub(2nd gen), You can listen to music as long as you link your music services to your Google Home app. If you’re ever considering Google products in the future and need any technical assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
interface is lag. but functions ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic clock. the time has been correct since day 1. turns out it is also chromecast. cool bonus!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JacquelineL. Thanks for the feedback on Nest Hub (2nd gen). We’re glad that you like the clock feature. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. Visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274
Feel free to visit us anytime for any challenges or concerns you may have, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Gifted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment bought for a gift. Easy set up. So many features
I would recommend this to a friend Fancy alarm clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a ton of issues connecting to my internet. I hope it will be more useful down the road but right now seems redundant with the technology I already have.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Duodenum, we appreciate your review of the Nest Hub (2nd gen). We're sorry to learn that your experience with the connectivity was disappointing. We'd like to take a closer look at the device so we can identify the cause of your connectivity issues and help find a resolution that may improve your overall experience with your Nest Hub. We advise that you reach out to our support specialists and let us assist you with this. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Good product but it can be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product but i has it flaws. Some times it doesn’t understand commands
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kevin. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
You need this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great office device to play music and netflix!!!!!
I would recommend this to a friend Tech Support Might Help Increase Sales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried 3 Nest Hub 7"s. The first installed very easily. I wanted to use another Nest Hub at another location and wasn't able to get it to work. I returned it and tried another unit. I wasn't able to get it to work either. I like the Nest Hub that I got to work and wish I was able to get the 2nd one to work. It might help if there was tech support to help with the installation. Best Buy was great with the return process.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, RandalW. Sorry to hear you had problems setting up your Nest Hub (2nd Gen). Even though you’ve returned the device, we’re here to make sure everything goes smoothly for you. If you do ever need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
