Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Slow operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and sluggish, it will randomly reboot and freeze up. Seems cheap.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jligg, we appreciate you for sharing your feedback on Nest Hub (2nd gen), and we’re sorry to hear of your poor experience with its performance and connectivity.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We're always here for your support needs, please let us know if further assistance is required: https://support.google.com/googlenest/gethelp
Nest hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great devise not so easy to install with app great gift.
I would recommend this to a friendnest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this cause i already have one and love it
I would recommend this to a friend- Pros mentioned:Sound quality
Not to bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal great sound i wish i was able to watch Netflix here
I would recommend this to a friend Nest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i would highly recommend to all my friends.
I would recommend this to a friendSpend the extra money, get the bigger one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest hub 7" is not worth it at all. Only good for a few things. Not worth it. it is the standard google nest on steroids.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tammy, thanks for giving us time to share a review about the Nest Hub (2nd gen), and it’s unfortunate to learn that you find it not worth it and only good for a few things. We’d be happy to help you the best we can if you can tell us more about your feedback. Please feel free to find us here whenever you have time where we can further assist:
https://support.google.com/googlenest/gethelp
Google Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest hub has beautiful colors and it's very helpful.
I would recommend this to a friendPerfect alarm clock
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a smart alarm clock and it is amazing.
I would recommend this to a friendTwo Best combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price and great product. Perfect combination.
I would recommend this to a friendGoogle Home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in sale. Awesome product and so far no glitches.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Make life more convenient, will recommend friends to buy it.
I would recommend this to a friendCool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Looks good and works well, happy with the purchase
I would recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, however, it doesn't wake up to the radio like I have instructed it to do and it also starts playing the sounds of crickets when I start the bedtime procedures, even though I have told google a million times "NO Country sounds" as it calls it. Has a few bugs in it and doesn't work as well as I would have hoped.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi OhanaMama, thanks for sharing the details of the issue you're experiencing with us. We apologize for any inconvenience this may be causing you. It's possible to set your own sound when setting up the Bedtime routines for your Nest Hub (2nd Gen). We recommend checking the Bedtime routine that you created and change the settings as you prefer. Here's a link where you can find a guide for editing Routines on Nest Hub (2nd Gen): https://support.google.com/googlenest/answer/7029585
We'd like to learn more about the issue with your Nest Hub (2nd Gen). Please consider contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
Not bad, but not a tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like giving voice commands to set alarms, play music, and check the weather. The screen is small for watching videos and the touch screen is not very intuitive. It looks like, but is nothing remotely close to, a tablet. The AC power cord could be a little longer. I am satisfied with it but only because it was on sale (50% off).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there CB99, thanks for taking the time to share your feedback with us. We're glad that you like the awesome features of your Nest Hub (2nd Gen). We're sorry to hear that the screen size, touch screen and power cord length fell short of meeting your expectations. We'll certainly take this information into consideration with future iterations of our smart displays. We're hoping you will keep a close watch on announcements on the new products and features by visiting our blog site here: https://blog.google/
For any other support needs you have with Nest Hub (2nd Gen), we're always ready to help you by reaching out to our support team using this link: https://support.google.com/googlenest/gethelp
Fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this in our kitchen and seeing recipes displayed
I would recommend this to a friend- Cons mentioned:Camera
Not Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No camera so pretty much a clock. I will look for a higher generation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Aloha808, thanks for letting us know of your feedback on Nest Hub (2nd gen), and we're sorry that it didn’t meet your preferences.
The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. It offers everything it already has with the original hub with added features like an improved speaker with 50% more bass than the original, a faster and more responsive Assistant, Soli technology built-in to enable features like Quick Gestures and Sleep Sensing.
We always listen to what our customers like you share with us, so we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
If you have any concerns about using the features of your Nest displays, please reach out to us anytime here and we’ll definitely help you the best we can: https://support.google.com/googlenest/gethelp
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for your money, would definitely buy again
I would recommend this to a friend- Cons mentioned:Responsiveness
Getting hanged multiple times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s getting stop by it’s own. Not working as expected .
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Abhi, thanks for posting your review here on your Nest Hub(2nd gen). It's unfortunate to hear that your device is experiencing some performance issues. We'd like to know more details about your device so we can investigate and identify the cause of the issues you're experiencing and help you with troubleshooting steps that may improve the overall performance of your Nest Hub. Please contact us on our Google Help by visiting our support site here: https://support.google.com/googlenest/gethelp
Wife gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife enjoys it! Easy to use for the most part but sometime google can be stupid
I would recommend this to a friendGoogle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google. I’m very happy with the color option
I would recommend this to a friend