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Customer reviews

Rating 4.7 out of 5 stars with 5082 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,082 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly how I wanted it to. Clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bedside smart hub.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a bedside smart hub. Picture quality is okay. Sound is a bit better than previous gen. The sleep tracking feature is effective in monitoring sleep. The hand gesture controls are great to have because sometimes, it's easier to wave your hand than say the magic words just to pause or stop your music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So great, helpful handy and nice. I love the waking up effect the attentiveness google gives and the quality it produces. Definitely recommending to friends and family, and buying it as a gift for others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent hardware, disappointing software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the screen are great, but the lack of a web browser for displaying recipes or the ability to use the search function in YouTube kind of defeated the purpose of buying this for the kitchen. Eh, it’s fine.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your experience with us, THOMASL. We hear your concern that the Nest Hub (2nd Gen) may not have been the best fit for you. You can cast from Google Cast-enabled apps to your display — here’s how:

      1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
      2. Open a Google Cast-enabled app.
      3. Tap the Cast icon.
      4. Tap the name of the speaker or display you'd like to cast to. When the speaker or display connects, it will play a chime.
      5. On your mobile device, start the desired content. It will play on your connected speaker or display.
      6. To stop casting, at the top of your mobile device, tap the Cast icon. Depending on your device and app, tap Stop casting, Disconnect, This phone, or This device.

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Heavily used, and the pictures is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Get for the Bedroom and Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught these on sale and brought two. They were easy to set up with my nest Cams and have nice sound. They are great for bedside and kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Hub, but Sleep Monitoring needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear about the Sleep Review feature on the 2nd generation hub and I wanted to give it a try. The Google hub itself is a wonderful assistant. Ties easily into my Google account. Like the looks of the device. The speakers sound great and I really like to hear my music played on the hub. As for it's ability to monitor my sleep ... well ... I'm underwhelmed. First the hub must be located VERY close to the bed. I had to pull it to the very edge of my nightstand for it to be able to recognize me in bed. I sleep with a fan blowing on me to stay cool and I think the noise of the floor fan interferes with the hub's ability to "sense" my sleep. The values I get each night are definitely not accurate. I also don't like the fact that sleep monitoring will be a paid service next year. Grrrr. Anyway, the hub is a good tool and I'll continue to use it, but until the sleep monitoring function is improved save the difference and get the 1st generation model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker and digital photo frame!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the sole purpose of using it as a live-updating digital photo frame with pictures from Google Photos. It has worked great for this - my only complaint is it has a tendency to show older photos more frequently than new ones, and the same ones do appear multiple times within a short period of time. However, this is probably due to something with Google Photos, not the hub itself. I've also used it quite a few times to stream Spotify from my phone, and the speaker actually sounds quite good given its size. Bass and treble both sound pretty balanced and not tinny. I don't use any of the home automation features or much of anything else aside from streaming music and photos, but it does work great for both of those things!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Made mom happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the hang of this. Setup is so easy. Bought Nest Hub 7" for my mom and she loves it. Sounds great. What would be great is to have the calendar show on the whole screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Carst, thank you for sending in your Nest Hub(2nd gen). We're glad to hear that you're enjoying your experience with the device. Your feedback on the calendar is appreciated and rest assured that we'll relay this to the right team for potential updates we may have in the future. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing. Google at the sound of your voice in listening range. I have one in living room and one in the bedroom. You say good morning Google and it gives you the weather, the news, and a joke to start the day. Say good night and it monitors your sleep, plays cool sounds to go to sleep by and will wake you up when you’re ready. If i could get it to wash clothes and do dishes, life would be Grand!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Perfect For Smart Bedrooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart display is a very cool smart home gadget! I really enjoy using it for a digital photo frame as well as to control my smart home with ease. This device is definitely made for a bedroom and is the perfect size. I think the Nest Hub Max would look too big. Also, keep in mind that this device does not have a camera.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these throughout the house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these, we have 4 now. Get these on sales for $50, love them in the kitchen and bedrooms. Can access all our smart cameras, cast and stream music. They’re great additions to any room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Just the Right Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an Amazon Echo Show in my bedroom, and I have zero thoughts of going back. I enjoy the larger screen and the functionality with my Google Calendar and To-Do lists. The speakers are decent for a unit this size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching the pictures and listening to music in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad at the price I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to point out before I write this review that I did pay 50% off on all 3 of the devices I purchased, so this is based on a price of $50, not the full list price of $99. That being said, I think these were a good deal on sale and they work a heck of a lot better than Amazon Echo Dots that I had been using. They seem to listen to my wife, which the Echos refused to do, and they are pretty quick to respond to commands. Routines can be set so that you can control multiple actions at a time when you say a specific phrase, which is great for settling down at night (i.e. Ours turns the lights off and turns the air purifier on with the phrase "Okay Google, Good night." Super useful for us. The display is also very useful as it can show you weather, music that is playing on your chosen service, your calendar events, etc. I even use this to quickly view my cameras, which is a nice feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart hub purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Google hub addition to our home. If you have all Google products I recommend you purchase this product! It’s controls all our our appliances and light in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smart speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, screen adjusts to the brightness of the room. I can cast shows to it while I’m in the kitchen, I have a photo slideshow of fun memories going all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owned By Google, Not You. Go With Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rebooted itself 3 times after first scanning it's QR code. Google has left me stuck in a security boot loop. Locked out of what I thought was my own account. An Assistant who recognizes my daughter's voice, but tells me to go to the Google Home App to program and give it permission. Knowing fully well that I've been unable to do so. I'm treated as an unrecognized guest in my own home and on my own devices. Samsung and Google partnered yet competiting against each other & far from on the same page with it's customization services. I talk to it on my Android Pixel 10 & it responds on the Hub currently to go into it's Home App knowing full well that I cannot do so. Google is trash. I lost my nearly decade long career as a result of too much tech gone wrong, and no humans to be found. Best Buy had me call across the world to stand in line amongst many others for my 20 minute appointment window with a tech expert who seemed to know less than I. After being in Developer Mode on Google's original Pixel Fold and working on several work/learning endeavors; Google refuses to escalte me to Tier 2 Support. Google makes it seem as if I were trying to circumvent it's policies when genuinely looking for help & wanting a real person to trouble shoot with. Now I've got broken Samsung Chromebook Pro, broken Google Pixel 10 & broken Hub while my number of accounts continues to multiply Geminis Gboard instantly bumped me back a screen and I'm sure will most likely delete this review from being publish. Google has caused me to miss my daughter's bus pick up after texting my sister "Hi. I am the bus, and my AT&T calls routed away from me. It's a scary reality that I don't even own the devices which were bought and paid for by me. What a time to be alive!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, HollyW. We’re sorry your experience with our support team didn’t go so well and you're having trouble with the Nest Hub (2nd Gen). We understand how frustrating that could be. We'd like to investigate your concerns further and find a solution for you — reach out when you’re ready here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little screen that does more than what you want it to do. My wife likes a lot and purchased another one beside kitchen. Play songs, watch your photos and way more, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub has work well in my small office and the sound is great Highly would recrecommend for smaller office, kitchen or childs bedroom.

    I would recommend this to a friend