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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5045 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,045 reviews
  • Rated 4 out of 5 stars

    Great addition to any Smart Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub is perfect for our home. Voice control for lights throughout our home and visual connection to all our Google/Nest cameras. I highly suggest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the discounted price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features were removed right after we bought this. It's a bit slow but does the trick for a kitchen speaker.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, user574484. Thanks for posting a review. We're sorry to hear about the issues you have with using the Nest Hub (2nd gen). We’ll share this information with the right team to work on improving our product’s reliability and use of various features. Meanwhile, we’d like to investigate and help improve your experience. We encourage you to contact us anytime at the following link for troubleshooting guidance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son received as a Christmas gift and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a Christmas gift and was told it is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finger swipe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times swiping finger across screen it has trouble registering and glitches but other than that it works with voice command great

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Forrest77. We appreciate your feedback, and we hear your concern with using the Nest Hub (2nd gen).

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      If you need assistance, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Useful and versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and versatile product that made a great gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have bought as a xmas gift works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up from store, easy set up at house, whole family uses and is enjoyable for all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, works as advertised. the commands that it recognizes arent the greatest, but it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best display ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so much that I would not want to live without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7" 2nd gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Working great. Little hard to get it to work. So we had our daughter to program it. We are NOT tech savvy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gennette24, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great, and we’re sorry about the challenges you had while installing it.

      Your feedback is important to us and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Lights

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I control lights remotely from my cell phone. What smart bulbs would I need?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DEOO. We appreciate your inquiry on Nest Hub (2nd gen) along with the Home app. You can control compatible smart home devices like TVs, lights, appliances, plugs, thermostats, sensors, and more when you add them to the Google Home app. If you set up a speaker or display in the Google Home app, you can use voice commands to control your linked smart device. Explore other Google Assistant actions you can use to control things around your home with just your voice using this link: https://support.google.com/googlenest/topic/7195269

      For questions or concerns, you’ll find our dedicated team always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    My best friend in the kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something small to entertain myself in the kitchen. I loved it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, integrated well with the other Google devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our nest hub daily and have multiple around the house now. Voice recognition is pretty good even with kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Google Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but screen, does not seem bright enough. Other than that very good. Answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this in just a few days at a wonderful price! It was so easy to set up & I enjoy it everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can it be used as...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thinking about purchasing a few more of these new versions. Can these devices be used as intercoms from room to room??? Can it display photos from google photo gallery???

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NoaBBTechStuff, thanks for giving us a review about the Nest Hub (2nd gen), and we appreciate that you’re thinking of getting a few more of the new versions.

      You can send a message to everyone in your home by broadcasting messages on all of your Google Nest or Home devices. You can broadcast a message to your entire home (all Google Nest or Home devices), or to a specific room or device. You can also reply to a broadcast after it plays. Your reply will only be sent to the original broadcasting device. Other speakers or displays, and mobile devices will not get your reply. Check out this link for more details: https://support.google.com/googlenest/answer/7531913

      Also, you can use the Nest display as your digital photo frame and create photo albums in Google Photos and display them on Nest Hub. With Google Photos, you can enjoy the photos that mean the most to you on your Nest display. In order to enjoy your personal photos, you need to have a Google Photos account. When your Google Nest Hub is not being used, it can quietly keep you entertained. You can add your favorite photos to Google Photos and display them in your Google Nest photo frame. Check out this link for more details: https://support.google.com/googlenest/answer/9136992

      We’re always here for your support needs. Please don’t hesitate to let us know if there’s anything we can help you with: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    thanks Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great products ...helps to keep you engage when you are alone, bestbuy is best to buy....thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely makes life easier in the kitchen. Now when I'm cooking, i don't have to touch any devices to answer whatever question I may have, or if i want music in the background. All i say is 'hey Google...' and I'm all set. I definitely underestimated how much I would love this.

    I would recommend this to a friend