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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5096 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,096 reviews
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love just wished I had read to see there was no camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great custom service fast & friendly exactly what I was expecting im happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have for either home or office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful item for my office, as it helps complete many of my day-to-day tasks. Very happy with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Command Central

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only ding is that I have a Sony Bravia TV and the Nest Hub in the same room. They always compete against each other. Had to shut the TV's google option off. Other than that it's working as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master screen for new smart home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to view all my cameras and control lights. Speakers and screen are working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Christmas Treez Pleaze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my daughter and son in law. Shipping was on point! Just in time to wrap for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product to have for yor home, only the display could have been slightly bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice integration of our google smart home. Love that it’s a digital frame too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, works as expected. Would definitely recommend others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for cooking, weather, math and proving to your wife that you are correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! Connects all my google devices throughout my house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to any Smart Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub is perfect for our home. Voice control for lights throughout our home and visual connection to all our Google/Nest cameras. I highly suggest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got iit as a gift for a good friend for Christmas an she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son received as a Christmas gift and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a Christmas gift and was told it is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finger swipe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times swiping finger across screen it has trouble registering and glitches but other than that it works with voice command great

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Forrest77. We appreciate your feedback, and we hear your concern with using the Nest Hub (2nd gen).

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      If you need assistance, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Useful and versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and versatile product that made a great gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7" 2nd gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Working great. Little hard to get it to work. So we had our daughter to program it. We are NOT tech savvy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gennette24, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great, and we’re sorry about the challenges you had while installing it.

      Your feedback is important to us and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up from store, easy set up at house, whole family uses and is enjoyable for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have bought as a xmas gift works great

    I would recommend this to a friend