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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5027 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,027 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My nest hub review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life alittle easier ease of use sound quality is great i like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our nest hub so much that we have 4 in our home making it easy for us to do things like control our AC, play music, music videos, ask google how to cook any recipe we can think of , ask google how to spell a word etc . Our 10yo daughter ask google everything from “Can guinea pigs eat grapes to what is the population of a given city, country” etc Wish I had as a kid

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Bedside clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bedside clock for the price. Keeps you engaged in your devices without the need of you smart phone. Great display and speaker for its size and price, very convenient for roommates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What did we do before the Nest? Use the Neat all day long! Making lists, podcasts, broadcasting to whole house, it goes on!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, simple to use easy to install and with the upgraded screen from a google home it really makes upgrading worth it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This is another good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cause we liked the one got our daughter and son in law. Love the screen. And love its a google. Which work with Androids products. Plus we can blutooth to our Andriod cell phones and talk to family and friends. Also you can video chat using this Google/ Andriod product. Just use googledou instead of messenger and you're good to talk.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grandson loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an early Christmas gift for my young adult grandson to listen to YouTube and Spotify music. This is his first smart speaker and he loves it. He’s finding other uses for it and is looking at things to link it with, such as smart bulbs. He’s wheelchair bound and is very hard to shop for because he doesn’t have a lot of interests. This was a definite hit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    5 STARS!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Great picture. Great sound. Great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Functional and fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these to integrate our collection of minis, cams, lights, etc. Good size, doesn't take up much space. Can set a slide show to show all your favorite pix when not in use, nice to see old photos of good times randomly when walking by. Has some interesting interactive games and trivia which is a fun thing for the kids. Haven't had any issues and happy overall. Considering purchasing a second for another room as it's pretty useful in a bunch of ways, tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandparent's Happy "nest"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little google-very easy to set up and friendly to use for elderly senior!! Grand kids love it too. Can watch video and listen to favorite songs -even nursery songs for toddlers!! Also use for recipe display and some easy listening after dinner. Liked it so much-bought 2 -one for my north house and other a Fl.house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very useful for watching YouTube , listening to music and just daily reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Clock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This! It’s screen is big, clear looking the sounds great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Very handy, difficult getting it to work properly

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this primarily as an alarm clock/picture frame on my nightstand. I notice that the voice recognition works much better than Siri, and it just understands what I am saying much better. Plus it is a lot harder to accidentally say something that sounds like “hey google” than “hey siri”. Important thing to know, this does not have any cameras on it, only light sensors for the automatic brightness, The things that this thing is SUPPOSED to do seem pretty limitless. I say it like that because one of the things I really wanted it to do was shuffle through pictures of my partner. And I for the life of me could not get it to do that. I connected it to google photos, downloaded google home, made a photo album with her photos, and I was pressing all of the right buttons to the point where it was saying it was shuffling through her album, but it kept only showing art. I messed with this thing for hours, rebooted it multiple times, googled it, went through reddit posts regarding the same issues but could not get it to do what I wanted. Seems to be a glitch or bug or something because the settings to do this were all there and easy to access, it just wouldnt work. Finally though, I got it to work by shuffling through the “recent highlights” album which I curated to be her photos. I don’t dare touch the photo settings ever again though because it took so much trial and error. It also isn’t without its fair share of lag. It does not swipe through apps or open anything seamlessly. Overall, I do really like it now that it does what I bought it for, especially because I got it significantly on sale. But if you aren’t the most patient person or have specific tasks you want this to accomplish, I reccomend doing some research before you buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Rachel. Thanks for sharing your concern about your Nest Hub (2nd gen). We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. Here are a few tips to improve the voice command experience with your display.

      -Make sure to position your display in a central location within the room to ensure optimal sound capture.
      -Make sure to regularly check for and install software for your Nest display.
      -Consider re-training the Nest display’s voice recognition to personalize your voice profile. This can help the device better understand your -unique voice pattern and improve recognition accuracy.
      -Adjust speech recognition settings in the Google Home app to suit your preferences by choosing different sensitivity levels and voice match options that work best for you.

      If you find yourself in need of any help about the features or performance of the Nest Hub (2nd gen), you can reach out to our dedicated team of specialists on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my companion and my everything, I use as alarm clock, weather info. and to listen music. It is by my bedside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fascinated

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and excellent condition, quick ease of connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Try it, you'll like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 2nd Gen Nest Hub. It offers a great value for the price. Better sound, upgraded display, sleep tracking...It has everything I love about my OG Nest Hub, plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Screen size

    Rated 5 out of 5 stars

    Google nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Small screen but enough for me. I can see my cameras on it, I use the google assistant, I can answer the doorbell, very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4th Nest Hub yhat I have owned, Can't imagine being without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My AI Assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hub. The variety of alarm settings , the voice is clear. You can play YouTube videos, Netflix and more. It’s great when you are cooking and when you fall asleep at night it tracks your breathing, snoring, and more. It’s nice to be able to turn up the heat from bed since it sinks up with my Nest. I love it as a timer, and making lists. It’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Versatile little device, works great in a Google h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device that works great in a Google/Nest home. I use it on my desk to display the time and temperature, play music, check my Nest security cameras, check weather forecasts, adjust my thermostat, set a timer/alarm and even watch videos without tying up my phone or having to open extra windows on my PC. Sound quality is good, but I wish I could hook it up to external speakers. A camera option would be nice at this size, but it's not available. I also have the Max version (with a camera) in my kitchen, but that one is too big to keep on my desk below a computer monitor.

    I would recommend this to a friend