Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,084 reviews
  • Rated 5 out of 5 stars

    Accurate and professional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and timely service. The delivery is smooth and extremely fast. Usually a 2 day turnaround time for product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ok Google "Cool"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to use after set it up and it was controlling all the device with voice assistance. Playing songs and others things are great. This is not a concern for this price and i would like to thank best buy to provide such a good deal. Sometimes unable to create own background pictures and it taken directly from google photos. it was confusing while installing the device and it was supporting suites wifi login methods. It would be good if have those options.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Praveen, we´re glad to hear that you had an easy time setting up and controlling your Google Nest products using your voice command. However, we do apologize for any difficulty you may be having in creating your own background pictures for Nest Hub (2nd Gen). You may try setting up your Google Photos as a background display by following these steps:
      - Open the Google Home app.
      - Touch and hold your device's tile.
      - At the top right, tap Settings and then Photo Frame and then adjust the settings you want.

      If you´re willing to try, we recommend contacting our support team for all your support needs with Nest Hub (2nd Gen). Our support team would be happy to assist you by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good system for at a glance information

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality of this device is perfect the stand is made from a cloth mesh material like you would find on a speaker and the screen is not to big to be like a tablet and is bright for daytime use. The inclusion of Chromecast allows this to play youtube on the screen with the speakers. but you wont want to use this for watching your youtube movies because it's low resolution and poor colors doesn't do the screen justice

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Techlover, thanks for pointing out some rich features of the Nest Hub (2nd gen), and we’re sorry to learn that the video resolution is below your preference. We hear you, and we’ll bubble this up with the right team to work on improving our products and services. Meanwhile, if you find yourself in need of guidance or assistance about the Nest display’s features, simply let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    A Google speaker with a screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didn't all have tacky white frames no matter which color you ordered, but it gets the job done. I'd prefer a version in black that blends into any home. Feature-wise it does everything the speaker does but with a visual aid and touch-screen. It also adds sleep-tracking, though the non-adjustable angle of the sensor means I'm pretty sure it's tracking my dogs sleep and not mine. The real bonus over the competition is that all the Google Nest Hubs include Chromecast functionality, so you can use it as a screen for whatever you want. It's a decent device but with few advantages over a basic Google speaker I'd wait to buy it on sale when shopping for one.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jojo, we appreciate you for sharing your review here. We're sorry to hear that the white frames of your Nest Hub(2nd gen) were less than ideal for you. Your feedback here helps us better understand our customers' preferences when it comes to the design of the products we provide. Rest assured that we'll relay this to the right team for improvements in the future. If you need assistance or have questions about your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google home

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a good sound and quality very easy to used

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    A Staple in our home

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these sprinkled throughout our home. They're great for seeing the weather or who's at the front door or getting a quick Google answer to a question or even having it tell a joke. They have all worked flawlessly without any glitches. Never needing to be rebooted or malfunctioning. Flawless and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for a bedside display clock and google options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT This is the second one I have, Its great to use and have at home very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the google hub. It’s helpful to see all of my home camera on one monitor. The only downside is it doesn’t work with my ring alarm system. You can usually get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Something I didn’t think I needed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little toy for adults. Nice crisp screen. Easy to use and set up. Mostly use it for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Hub is underpowered - Glorified picture frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underpowered “hub” that is a glorified digital frame. Bought it because I added 2 Nest floodlight cameras and a doorbell to my home. It is clunky and slow to respond. Phone is far faster. The speaker is Ok for sound, but integration with Spotify via hub is terrible and if you’re an iOS household forget pushing from your phone to hub. Oh, and YouTube music works, but changing songs is slow and unresponsive. Should I expect more from Google? Probably not given the clunky install of 3 Nest products (dependent on QR codes). Use your phone or get an Android tablet instead.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there. Thanks for investing high on Google Nest devices, and for giving us feedback about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations. We are committed to providing exceptional experience, and feedback like this helps us identify areas we can improve for users like you.

      Meanwhile, it can be helpful to check for any wireless interference or rang issue that can affect the overall performance of your Nest display. Although the device can pass the connection test during setup, it will struggle to stay connected if it’s just a bit too far away from your router. If you're experiencing a spotty connection or weak signal, we also recommend checking your Wi-Fi network to see if your bandwidth is congested, which happens if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. You may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points if your display is located too far from your Wi-Fi router.

      Feel free to contact us at the following link for additional assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Little Package

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed this on my desk. It sounds great for its size but small enough to not take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great device. I wish Apple would get with it and make their own smart display, but this will more than do for now. I really like this smart display. It’s nice to have a beautiful display that can show the time, play music, videos, and more. I primarily use the display for music, video, and as a smart home hub and it works great! Speaker has good fidelity, and actually has some bass! Just wish that google would fix the iOS version of the home app so I can get voice match working again…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it shows all my smart switches throughout the house and able to control my ac and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the benefit of this device. Simple to install and the speeaker sound great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    prefer over show

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like this better then my echo show 8, display quality is as good but the nest is easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good cheaper option for a smart google

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this speaker, however i actually prefer the previous model that is a little bit bigger. The bigger one has a camera which is very nice for ease of mind and of course has a better screen for viewing things like videos or reading recipes. They both seem to work equally as good as the other, i just prefer the bigger one a little bit more.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    The Gold Standard for Home Automation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home products are easy to use and set up. I purchased this as a gift for my sister. She loves the photo frame option that allows you to display photos from Google Photos. I like that Google still overs a Hub with no camera on it. It's nice to have both options between the Hub and the Hub Max. Google is truly the gold standard when it comes to home automation. Their products integrate well, and they allow for multiple vendor integrations. It's hard to beat this for $59.99.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    For $49.99 this is a steal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful nest hub. Sound is better than I was expecting. Easy to use and great for controlling all your smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality is great! It is also very responsive even at 30ft away.

    I would recommend this to a friend