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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,084 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i had done the bigger screen. Other then that we are very happy with this product. My 5yo loves that he can listen to KPOP whenever he wants.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only great for a Google ecosystem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple device that connect to your Google ecosystem and therefore can be very useful. If you are in an apple ecosystem it may not be great at which point I would recommend the amazon echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE LOVE LOVE Google Nest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use and addition to my Smart Home setup! VERY easy to use and function and if you have Android/Google phone the setup is very ease and fits right in to your daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Sleep Tracking and this Nest Hub 7". Looks great in bedroom. I have 2 units now, happy. Sleep tracking free in 2023 but subscription in 2024 for services like health etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Room Helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! The quality of the screen and the stability of the wifi, is good. It was a great investment. Overall, I also rate the speaker on it about an 8.5/10. It works really well, and can even monitor your sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google hub it works great with my smart home. I have one in every room. I love that it works with my security system too. Makes it easy to do all my smart lights. And having the broadcast so I can say dinner is done come and get it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    bright, not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but a few issues. Lots of streaming services listed on the box, but very kludgy to accually connect to them, much more akin to the original dumb Chromecast with its own display. Assistant might be best feature, but I don't use it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, szxpdx. Thank you for posting your review on Nest Hub (2nd gen). We're glad to hear that your overall experience with the device has been great. We can see that you're having some challenges with connectivity. We'd like to know more details on how you use the device so we can help find a better solution for you. Please don't hesitate to contact our team of specialists by visiting our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for keeping it close

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS. I was afraid the screen would be too small, but it's great. I keep this one in my bathroom so I can check it in the morning and then watch my shows on netflix while I do hair and makeup. I would not like this one for cooking or watching while across a room, though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DoodleMom84, thanks for the feedback that you shared about the Nest Hub (2nd gen). We're glad that you love it, but are sorry to hear that you wouldn’t like it for cooking and watching across a room. We’re hoping to learn more about your challenges with using the Nest display, as it may help us improve our products and service. If you’re willing to share more details about your feedback, you can speak with us anytime at the following link and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fun Device to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great but some issues with voice commands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub looks and sounds great! Quick and easy setup. The only issue I have had is with voice commands for turning the volume up/down. Some times it works fine and others it just doesn't do anything. Rebooting the TV and Nest resolves the issue but still an annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and i use it everyday! Perfect for music as well when my hands aren’t available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this nest hub for so many reasons and I love it, I use it as a photo display and it’s connected to my nest doorbell on top of all the smart devices I have and use at our home. I love the color and shape and I love everything it offers. It’s very well made and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The security with the pub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my pub it gives me the security I've been looking for i would recommend it for anyone who wants total security in there home

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product great price for what you get. Recommend this over the Amazon echo show

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for any smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound for such a compact device. Love that it integrates with the nest doorbell and thermostat. Display is crisp and vibrant. Was actually able to stream my oculus to it via its chrome cast comparability so I could see what my friends were doing in game. Pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my smart home. Auto-Scrolling family photos is a feature I didn't even know I wanted. Facial recognition for personalized assistant response, above average and pretty decent sound quality for music and videos. Overall, if you use Google home then this is a must have...

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Can't go wrong with this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has so much to offer. I use it all the time for various things such as music, sleep sounds, Google assistant, temperature and more. Grabbed it while it was only 50$ but I would have definitely paid more.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Ties smart home together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to tie smart devices together. Works well. Seems to habd a fast processor. Too bad only the more expensive model has a camera for two way calling. Great for the bedroom or the kitchen

    I would recommend this to a friend