Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,057 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mom loves it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mom & she is enjoying it. She loves to have music playing as she’s moving around the house. Loves having it tell her weather as well. Great buy, easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and integrated with our doorbell. Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little companion to have next to my bed as an alarm clock, music speaker,

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Hub (2nd Gen), Laura. Don't hesitate to reach out to us with any questions or concerns: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google Nest Hib

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cost effective product. It was easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeps getting better

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few things arrive OK and then keep getting better on their own, and this is one of those things that keeps getting updated functionality and more use,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the house. I like mine so much, I bought one for all my adult children, and they love it too. In the kitchen, bedroom, office, no matter where you put it, it’s the right spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great price when you get it on sale especially. Has all the features you need for a smart home, while also acting as a clock or smart photo frame. I have one of these for my parents when they house sit as they have a hard time figuring out an app. They are able to use this just fine! The sound isn't very good in comparison to the Nest Audio but it works just fine if you're mostly using this for the other features. Pairs great with the Audio though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest knows Best!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub is great to have for a second screen bedside, its controls are easy, linking other google devices to it is seamless due to googles' whole system. It took but 5 minutes or less to get it started

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Alarm Clock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased I have made! Keeps me from not coming to work late to cleaning my home with Spotify with all the volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and super easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in our kitchen and absolutley love. Can play music, movies/shows, and even see who is at the doorbell if doorbell is rang. Now wanting to buy a second one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google device fits all the criteria perfectly , the sound and display are good and can manage connected devices perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    I mostly use it as a picture frame

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to look at old pictures as they cycle through. I love Google Assistant but I only need a speaker for that. The best thing is the pictures, really!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Little Thing

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use one in my bedroom as a light controller and alarm clock and it works really well. I bought this one for the kitchen to listen to music and look at new recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Hub for all the Nest gadgets!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Hub for all of it's features. I wish Google didn't charge you now to store your photos (to display as a digital photo frame), but that isn't the fault of the hub. Speaker sounds good and it does everything I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    This is the best option on the market today

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer Google over Alexa across the board. This Hub is GREAT. It does not have a camera, which is my preference. It is part of our every day interactions and is quick and helpful. I now have four of these and love how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. It is very helpful. I got one for my parents for Christmas last year and they love it so much I got one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended over the Alexa! Great to use in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the right price and easy to set up I'll recoment it absolutely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does a lot more than Alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! i was surprised at how small it was, but size make very convenient to have in my night stand. i used in my bedroom and facing my bed. its very fun to use. works much better and does a lot more than Alexa in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google help me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for my house with 3 young kids. They ask Google home for music, you tube, Dino questions etc. this is our second one. A must for us.

    I would recommend this to a friend