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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,084 reviews
  • Rated 5 out of 5 stars

    does a lot more than Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! i was surprised at how small it was, but size make very convenient to have in my night stand. i used in my bedroom and facing my bed. its very fun to use. works much better and does a lot more than Alexa in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy more!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use every day. It helps me cook, organize, wake up, time, & control every aspect of my life! If I had reason to place one in every room, I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthy Upgrade, But Not a Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd generation Google Nest Hub is an incremental upgrade over its predecessor, but it's still a solid smart display for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Michelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite items I've purchased in the last year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One weird flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display on this, and the ability to have a central location for all my smart home stuff. The one issue I have had with it, that I had with the first gen one as well, is weird connectivity problems. It will randomly just pause itself in the middle of music or news. There have been a couple of times where it was buffering. But most of the time, it will pause when I’m in the shower. The first gen one did the same thing. I don’t know if it is a particular sound or frequency that causes it, but it is extremely annoying.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there. Thanks for your feedback!
      Make sure your Nest Hub is located where the touch surface is not in contact with anything. A simple reboot can sometimes resolve minor glitches too.
      If you need further assistance, please do not hold back to contact our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A new companion to our household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Wonderful newer experience with google nest hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps getting better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few things arrive OK and then keep getting better on their own, and this is one of those things that keeps getting updated functionality and more use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and super easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in our kitchen and absolutley love. Can play music, movies/shows, and even see who is at the doorbell if doorbell is rang. Now wanting to buy a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mostly use it as a picture frame

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to look at old pictures as they cycle through. I love Google Assistant but I only need a speaker for that. The best thing is the pictures, really!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7inch Nest Hun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit, very easy to set up. If a can just get my cameras to show……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Homes Rejoice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this! Google home now let’s me control my entire smart system within their app and with the hub it’s a breeze to shut off lights, turn on TV, set my alarms and integrate with my alarm system. Really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong buying this item.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! love it! I bought two and pictures come out with good quality, sound is great. My wife has it in the kitchen and gets recipes from it. She listens to music, streams, and looks at photos that crosses the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google help me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for my house with 3 young kids. They ask Google home for music, you tube, Dino questions etc. this is our second one. A must for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lil assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its a great addition to any room. Easy and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement on the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! All the great features of the original with better speakers and a more accurate microphone array! We don't really use the sleep tracking feature, but if you plan on using this bedside that could be a cool feature, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need. It can play a music on YouTube, control my TV. Great deal on BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. It is very helpful. I got one for my parents for Christmas last year and they love it so much I got one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked fairly well once I got it set up. Viewing recipes on it has been very helpful instead of having to always unlock my phone or iPad. I'm sure I'm not using it to its full abilities, but so far it has been a good addition to my kitchen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Michael. We appreciate you for sharing your Nest Hub (2nd Gen) experience with us. We're glad to hear that it has worked fairly well for you and that viewing the recipes has been very helpful too. We understand that our Nest Hub line offers a lot of entertainment and smart home features that can be overwhelming at times. However, we're here for you and we'd like to offer some assistance to help you get the most out of your device. For a detailed guide on all the features of your Nest Hub, we recommend checking out this help article: https://support.google.com/googlenest/topic/7195269

      Additionally, our support team would be happy to walk you through these features as well. You're always welcome to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google device fits all the criteria perfectly , the sound and display are good and can manage connected devices perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display for smart home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you planning on starting a smart home with lightbulb, switches, vaccum, etc then this is a must have. I have a Google router with mesh points throughout the house and everything is integrated perfectly.

    I would recommend this to a friend