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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,123 reviews
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Typical Google Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as straight forward to setup as it should be. The best keeps connecting to my Google account, rather than my wife's, who I bought it for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ShaneL, thanks for contacting our support team. We apologize for the difficult experience setting up Nest Hub Max.

      If you have other family members in your home using the Nest Hub Max, setting up your Voice Match will help improve voice recognition and identify different accounts for your device. Here are some steps you can follow to enable this feature:
      - Open the Google Home app.
      - At the top right, tap your account.
      - Verify that the Google Account that is shown, is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice Match > Add devices.
      - Make sure any devices you want to link your voice to, are checked.
      - Tap Next > I agree.
      - Follow the in-app steps.
      - To hear personal information, you must turn on Personal results. Tap I agree and proceed with the Voice Match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite > choose your communication method, and send the invite. To skip this step, tap No thanks.

      We also recommend enabling the Personal Results for your account. Simply follow the steps on this link: https://support.google.com/googlenest/answer/7684543

      If you'd like us to check further on the issue, please go ahead and visit us at our support page. We'd be happy to help you and improve your experience with your Google Nest Hub Max here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far my parents love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents. We have the smaller version, we will have to upgrade to the larger screen for video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love my Google Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Google Nest. It is everything I expected and more. Anxious to implement all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to keep in the kitchen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it all the time while in the kitchen for music, news, video chat, cooking recipies and to monitor our outdoor cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear display. Works well with other smart home products. Sound is good for a smart display.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Extremely Happy With this Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy With the purchase! I got the nest hub 7 and I liked it so much I upgraded to the Nest Hub Max 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I keep it in my kitchen and use it to play music, look up recipes, and keep me up to date its news. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great sounding speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the smart speaker I had. Plus it was on sale. I wish they had more color options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bakers Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit!!! I do a lot of baking and it is so nice to see and hear the recipes without dirtying a book.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Cooking buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great for cooking in the kitchen.!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart home!!!! The speaker is loud and I enjoy ally the Google services and making video calls with my Mom!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soild buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it says it is and more. Put in kitchen to use for recipes. Step by step cooking is awesome on this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good quality, clear images, many features. Great size for older eyes, not too big and not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the mini but wanted a bigger screen for the main room. Works great, easy to see everything on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    3rd time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third one i bought for a family member because i like my do much and use h e r so much everyday

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great size screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of it. Looking forward to try to video call on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice display, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the smaller version of this and have had endless issues with it 'hearing' me. I had high hopes that Google would address this but unfortunately, this larger model has the same issue (deduct 1 star) our only solution was to put a Google Home Mini in the same room so Google could hear us when the Max couldn't, about half the time we have noticed. Other than that we really love the personalized popup information and slide show functions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Its like a mini Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO GLAD I WAITED 4 Nest Hub Max 10" Smart Display with Google Assistant . This is way better then there 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Huge clear and sharp screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both nest hub and nest hub max. Huge difference between the two as far as screen size and features! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo frame and Google assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly parent. Allows me to update with the latest photos, and to allow them extensive Google assistance.

    I would recommend this to a friend