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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 4083 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,083 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very useful. But sometimes it sends me notifications at odd hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun, only downside it says it works with ring doorbell. It doesn't

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    False claims in description

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plus the smaller model. Although they work well, I’m very disappointed that they do not work with my Ring doorbell. This was a major reason I purchased these. The claims in the description are false. I’m considering returning them.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ralph,

      Thank you for taking the time to share your experience. We're sorry to hear that Nest Hub Max didn't quite meet your expectations.

      Ring doorbell has limited support with Nest Hub Max. It supports basic features such as starting a new recording and asking the last time the doorbell rang.

      Your feedback helps us improve our products and services. If you decide to give Google Nest Hub Max another try in the future, we're always here to assist you and you can contact us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Need pr want?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve this, it took me a while to decide if i just want it out I need it…. It’s both! I dont regret it. The only thing is because i have mixed brands of electronics, and i’m not very patient person, it took me a while to manage everything.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nikki, thanks for sharing your awesome feedback. We're sorry to hear it took you a while to manage Nest Hub Max with your other devices. If you have any questions or need further help, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 92 year old father. It works great because he can just tell Google what station he wants on the TV, or to turn the lights on or off, what the weather is, call someone, etc. I know that my father could not set it up, so that is why the lower mark for "ease of use."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far Out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could watch surfers catch Mondo waves while cooking up some tubular nosh for my squad (wife and kids). I can leave it in the kitchen and stream to our dining room TV and continue catching the waves while my daughter says the prayer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is the best one for Google households. The screen has great visibility and the Familiar Face feature is great for providing personalized info. One request for future models would be to have a way to change the angle of the camera. Since mine sits above my microwave the view field is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have ... new friend to talk with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh Google Hub you are my best friend... music to weather to photos to chatting to broadcast to other room to recipes on video as I cook wow where have you been my life??? Great investment of my $$$ smart design little room and easy to personalize... everyone needs GH in your life .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but It sounds a lot louder in the store vs at home. I haven't streamed anything yet but the screen quality is good!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, GailleN. Thanks for choosing Nest Hub Max for your home. We're delighted to learn that you're enjoying the quality of the touch screen of the device. We'd like to know more details about your audio concerns and help you with improving the performance of the device. Please visit our "Contact Us' page on the Google Nest Help site. Our team of specialists are always standing by to lend a hand: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn't quite as loud as I was hoping, but, works great with all my other products. Very useful as a security camera as well. Bonus, also works with my YouTube TV. One more screen to watch "the games."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself and my parents who live 16 hours away from us. It's great bc they can just talk to it and it will call me. I also have it set up with the Google minis in every room just incase they fall or something happens. We can also all be on one family app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Lyrics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing the Mrs wanted it to do was to display lyrics while playing music. I am unable to find a setting within Spotify, YouTube Music, or Pandora that displays the lyrics. :-( Other than that, I like it, but since lyrics aren't displayed will probably return. for a competitor's device which I know displays lyrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added larger screen to network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our system and now have a more full networked system with 4 smaller ones throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Duo Calls!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Google piece for duo calls and cameras. Must have for your home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even a 90+ y/o can use it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a whim for 90+ mother-in-law for Christmas so she could video chat (with ease) with family and friends (she's in assisted living) ... as it turned out.. timing was great.. as three months later, Covid arrived and she has been in "lock out" since... she uses it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My xmas gift from myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the pink version smaller size and i loved it, so I decide to get another one for my kitchen for my own xmas gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good merchandise bad service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works but it was not what Best Buy employee said it would do. When I went back and questioned him- was advised to get in touch with google

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there. Sorry to hear the Nest Hub Max wasn’t quite what you were expecting. We’re here 24/7 to help answer any questions you may have — when you’re ready, reach us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Worth for money. Nice for family to select items freely. Helpful staffs. Various variety and choices. Reqular follow up and all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good its like a tablet The speakers love it the size is very nice my 2 years love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift that was loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for family and they loved it, have had no issues setting up and using

    I would recommend this to a friend