Customer Ratings & Reviews
- Model:
- GA00426-US
- SKU:
- 10202750
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not Easy to use as an upgrade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well packaged, shipped well. Not quite as easy to link up as the unit it was upgrading. Could not get around user settings for prior unit. Had to set up with a different username.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi 62YearOldTechGeek, thanks for leaving a comment. We’re sorry to hear of your difficult experience with your Nest Hub Max. We designed Nest Hub Max for easy setup, but we also understand that it could be hard due to several reasons. We’d like to know your challenges with the set up so we can look for ways to improve your experience. You can reach out to our support team and we’ll do our best to help. Here’s the link: https://support.google.com/googlenest/gethelp
Love the screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then the original Google Hub. Still not an alexa. Wish it could see my Ring camera. Also wont start my truck.
I would recommend this to a friendExcellent screen clarity. Easy to set up and use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition our connected home. Gave one to my mom for Christmas so we could video call easier than using our cell phones. She has to set hers up yet.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to use Good to use Good to use Good to use Good to use Good to use
I would recommend this to a friendGood device price point too high
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great device and very useful, it connects to mostly everything but the price point compared go others is waaaay to high
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting your review. We appreciate your feedback and we're sorry to learn that the price point of the Nest Hub Max didn't meet your expectations. We're always searching for ways to improve our products and make them competitive not only in quality but in price as well. If you have additional feedback, we'd love to hear them. You can send your feedback through this link: https://support.google.com/googlenest/answer/7071494
And if you need further assistance or have additional questions, you can contact our support specialists here: https://support.google.com/googlenest/gethelp
In Person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love this Nest Hub where she can and talk to who she see, WOW!!!!!!!!!
I would recommend this to a friendHub Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is nice. I thought it more portable than it is but it meets the mark that we bought it for.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for sharing with us, Leighanne! If you need any help, reach out here: https://support.google.com/googlenest/gethelp?
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for the product. Actually purchased for a work event and employee give away. It was a big hit. The employee loves it.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google Home hub. It's great for security monitoring, video streaming, and more!
I would recommend this to a friendNice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new addition, still learning what the best hub can do and I'm sure it will help make family life more fun.
I would recommend this to a friendBest bang for buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Links with all google products . Ok have them all around the house
I would recommend this to a friendMy photo display
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Excellent. Love displaying my pictures. Perfect protection for your home with the security camera. Highly recommend it.
I would recommend this to a friendlove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it love it love it love it love it love it love it love it love it
I would recommend this to a friendGreat purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hubs are awesome. Music. Doorbell video. Phone calls. Google duo phone calls. Etc.
I would recommend this to a friendGreat,some devices freeze/ Duo, Zoom, Google meet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google environment, which is why i stick to google speakers. However even witth my second replacement of this device a black screen persists. Best Buy and Google helplines have been super efficient over chat and with the 15 day return policy, I'm going to try and get one more replacement to see if the freezing/black screen issue persists. Apart from that, it's amazing.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for posting your review. We're sorry to hear that you're experiencing freezing or black screen with your Nest Hub Max. If you have the time, we'd recommend that you contact our support team on our Google Help page so we can help you with troubleshooting steps that may help resolve your issue with the display. Our specialists are standing by to assist you in improving your experience. You can reach our help page here: https://support.google.com/googlenest/gethelp
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device overall, which it was priced lower.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello this item would recommend to a friend the perfect addition for your smart home items
I would recommend this to a friendGreat addition to our google home family
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch sensitivity could be better, however it may just be our settings. Video calls are crisp and clear, however sometimes lag. Functionality and integration work perfectly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MamaWolf, we appreciate your feedback. We’re sorry to hear about the screen sensitivity and lag issue you have with your Nest Hub Max.
Both the screen sensitivity and lag issue may be related to a connectivity issue on Nest Hub Max. If you haven’t tried yet, you may try the following:
- Restart both your Wi-Fi router and Nest Hub Max to refresh their connection.
- If you have a dual band router, try setting up your Nest Hub Max on either the 2.4GHz or 5GHz bands and see which band provides a stable connection.
- We also recommend checking for possible congestion with your Wi-Fi network. If you're experiencing spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion.
If you need further assistance, you can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've bought several Google Nest products over the past couple of years. Easy to install and work great. Not had any issues with them at all.
I would recommend this to a friendGoogle nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google nest recommend this to organize your life
I would recommend this to a friend