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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 4089 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,089 reviews
  • Rated 5 out of 5 stars

    Love the ease of video calls, photos, and access !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our family communication! My husband and I bought one for each of our three daughters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice music/video quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and to use. Two downsides: 1. the power cord is too big. 2. When you manually turn off camera, you also turn off the mic, which you can not wake up google assistant anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present for mom and dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents. They love using this to keep in touch with me and my dog Coolio. Def a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great in every way. Wonderful graphics and integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product everyone should get this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady absolutely loves it and fills it full of pictures of me and the kids they love asking it questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest Hub, we are a google family and it connects everything seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have alot of Google suff in my home. It fit right in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. It's fun to be able to be outside of my home and talk to family members at home. Sometimes the Nest is frustrating while trying to select different programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long enough, try later in the week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice home automation hub for our home. Paired it with our lutron lights, chrome cast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working <6 months; cannot get it replaced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After six months, this device stopped working. It just turned off and never turned back on. Completely defective. And I wasted over $200 (this was after discounts). I contacted Best Buy and they said I need to contact Google. I contacted Google and they said I need to contact Best Buy. I'm VERY unhappy with my purchase and my wasted dollars as well as my wasted time trying to get this replaced (this is all less than a year of buying it).

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi shani, thanks for bringing this issue to our attention. We're sorry to hear that Nest Hub Max stopped working after only using it for six months, and for falling short in providing your support needs.

      Your Nest Hub Max carries a limited one year warranty from the original purchase date.
      If you're willing to try, we recommend contacting our support team once more. We may need to take a closer look at your Google Nest device and see how we can help and provide you a better experience. Our support channels are always ready for your support needs, if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I have bought one for everyone in my family so we can video chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I have purchased twice. 10/10. Get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOGLE NEST HUB REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the features. It's working well for me. I like the morning weather and news feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! All I have to say is hey google when my phone isn’t close by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other way to go about making your home a smart home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad from start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one day. Set it up close to Google IQ indoor camera. It had trouble connecting to Netgear or CenturyLink while IQ camera has excellent delivery of video to android phones. Hub Max had displayed video once and went black for the whole evening. I did research and found that it had problems with many routers. So it is a problematic device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,awesome,outstanding, we love it.. works great with my cameras... I'll end up getting another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this device. It always get my requests accurately completed.

    I would recommend this to a friend