Customer Ratings & Reviews
- Model:
- GA00426-US
- SKU:
- 10202750
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great SMART display, lousy service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is great, but the service from Best Buy to buy it was horrible... HORRIBLE!
I would recommend this to a friendneed an outlet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the proiduct, but cannot find an outlet to plug it in, I don't have an island in my kitchen. Need to return it.
I would recommend this to a friendnot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.come with no instruction. had this item for two months and have not been able to get it to work correctly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, HeribertoT. We’re sorry to hear that you’ve had trouble setting up the Nest Hub Max — we get how frustrating this can be. Here are the steps to get your device up and running:
1. Plug in your Nest speaker or display.
2. On your phone or tablet, open the Google Home app.
3. From the Home tab, tap Add > Device > Search for device.
4. Choose the home you want to add your device to and tap Next.
5. Follow the in-app steps.
Here’s a link with more information: https://support.google.com/googlenest/answer/7029485
We’re here to lend a helping hand: https://support.google.com/googlenest/gethelp
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up. I'm still learning what it can do, but I'm happy with it so far.
I would recommend this to a friendWorks perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device for video chatting with my parents.
I would recommend this to a friendA little better than Iffy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor tech support. Disconnects a lot. My weak wifi does not help. Poor documentation and trouble shooting
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Patrick,
Thanks for your feedback. We're sorry to hear your Nest Hub Max doesn't stay connected to your Wi-Fi network. We can understand this can be upsetting.
We recommend checking the location of your Nest Hub Max. You may try moving the Nest Hub closer to your router and see if the symptoms improve. Outdated router firmware is also a possible reason. You may want to check if your router's firmware is up to date.
You may also try restarting both your Wi-Fi router and Nest Hub Max to refresh their connection.
To restart Nest Hub Max, unplug the power cord from your Nest Hub Max for a minute then plug it back in.
To restart your Wi-Fi router, unplug the router from the power outlet, wait at least 60 seconds before plugging it back in.
If moving does no good, and restarting your devices doesn’t help, perform a factory data reset on your Nest Hub Max then set it up. At the back of the Nest Hub Max, press and hold both volume buttons for about 10 seconds. The Google Assistant will play a sound to confirm that the factory reset started.
Even though you may have already contacted our support team, we're hoping you will give us another opportunity to help you with the issue to improve your experience. You may reach out to us here: https://support.google.com/googlenest/contactflow
Great during this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for communicating. My daughter loves it and calls all the family on it all day everyday.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is very helpful! I'm starting my smart home project and this is an awesome device.
I would recommend this to a friendMakes life easier
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Really like all the diffeent features it has.
I would recommend this to a friendMax
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for everything. Cooking, video chatting and turning lights on.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions great and seamlessly connects with all of our existing Goole products!
I would recommend this to a friendFather's day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bout this for my dad for Father's day and he just loves it.
I would recommend this to a friendExcellent product!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, along with all of the the other smart home tech made by Google. #teamGoogle
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but messes up with different rooms when turning music on or off
I would recommend this to a friendUnfortunately Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 of these in store and unfortunately had to return them. Had way too many issues setting them up and there were glitches working with everything in my already established Smart Home. Would have rated this lower since I had to return them but I did like the features that were offered.
No, I would not recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! The only time I have an issue is when I want to listen to music. At times it does not play the music especially if it tries to connect to pandora.
I would recommend this to a friendwonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my grandchildren are loving learning without realizing they are learning. they talk to google just like a friend
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my parents to be used as a digital picture frame and can also do a whole lot more.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product buy it, just so much better than alexa- especially having a screen
I would recommend this to a friendExcellent addition to the home!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly like Google's home products. I'm only disappointed that the built-in camera does not have the ability to see at night. Otherwise it's a great device!
I would recommend this to a friend