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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,123 reviews
  • Rated 5 out of 5 stars

    Innovative

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Google Home does it again, love all their gadgets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convienient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Makes it easy to find information on anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item for my clients. They are loving this gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Alexa to Google, it works great and seems to be more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it with other Google devices and it works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it.it’s the best gift ever . Really convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish ui was more customizable. The YouTube app isn't intuitive

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there willp, thanks for sharing your insights on Nest Hub Max. We value your feedback and we'll certainly look into how we can further improve the interface and the YouTube app since we're always looking for ways that can help in improving our products. For any other support concerns you would like us to help you with, out support channels are always open and you may speak or chat with any of our support specialists using this link: https://support.google.com/googlenest/gethe Nest

  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishbthe acreen was bigger but looks good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how I've ever lived with out this in my life. I love my hub max!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. Runs our home automation(door belle, doors, thermostat, cameras)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera doesn’t work in Nest or Google home app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up the Hub to work as a chime for my new Nest wireless doorbell, a point from which to access all my Nest cameras and provide an additional “Nest” camera that’s internal facing. Despite all my efforts, the Hub’s “Nest” camera does not work in the Nest app or Google home app because I have two wireless Nest cams and the doorbell cam. After two calls to Google support (hung up after being on hold for a long time on first call) I was told there is a “perfect workaround.” Create a new home in the Google home app and add the Hub to my second home. That way the wireless cams won’t prevent the camera from working in the apps. The perfect workaround is a garbage workaround in my opinion. The inability to access the camera without creating a new home to assign it to is a pretty big disappointment. For a company that has VAST resources, I expect better development and zero integration issues. I’m not mad at you Hub, I’m just disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us about the Nest Hub Max. We're sorry to learn that the built-in Nest Cam isn’t working in the Nest app or Google Home app despite all your efforts. We appreciate your feedback as it helps us improve how we provide other users with better support and services. We understand that you already called us twice, and if you’re willing to work with us again, we’d like to have a much deeper look and identify the reasons behind this issue. We’ll figure out a way to help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    My Fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases! I really love the way Google has become.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does what it needs. We use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful what did I do without it is my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside Pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to order for curbside pickup. Staff was friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to connect with my mom from across the country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google. Second Max Hub I have bought. Great product.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need! If you are thinking of buying one, DO IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I love it. I got it as gift from my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Not sure how the Amazon version pairs up to the Google though

    I would recommend this to a friend