Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,123 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Software issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of screen. Dislike that google has software issues with connecting multiple google speaker. Love hate relationship with google products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jakers15. Thank you for choosing Nest Hub Max. We're sorry to hear that you're experiencing some difficulties with connecting or grouping multiple speakers. You can create and manage a speaker group and play the same music throughout your home using compatible Google Nest or Home speakers and displays. We recommend visiting this Google Help article for steps in creating speaker groups: https://support.google.com/googlenest/answer/7174267

      If you need further assistance, please don't hesitate to reach us on our 'Contact us' page on the Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great addition to the home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Great addition to the home. Easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great juuuuuuuust great! 5 stars would eat here again :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent integrated everything yet...but everything is awesome so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Great digital photo frame also.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video calls and google assistant. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good huh...................................,......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thoughts are Google is better than Alexa.My Opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill and Sue Linn/Thrasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart and easy to use for us older folks to enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gadget like watching a TV thats voice activated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever works better than any other one I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine ... easy to get setup...other then having to say hey everytime...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All smiles

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We are really enjoying the video calls. It gets alot of attention daily. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was Xmas gift for my son he absolutely love's it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have a few of these in their house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big mistake. I hoped for something that's not delivering. The screen frequently shuts off in the middle of reading a page, and you can't "go back", like you can with a browser. It's more frustrating than it is helpful. If I had to do over again, I'd try the Lenovo model, which can serve as a tablet as well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sending your feedback here about your experience with using the Nest Hub Max, and it’s unfortunate to learn that it’s a disappointment for you. We can imagine how frustrating it can be, and this is definitely not the kind of user experience we want to share with you. If you haven’t yet, we suggest contacting us anytime here so we can guide you through further troubleshooting and investigation towards resolution: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great hub for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the hub as assistance for most of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google hub max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The screen is really colorful and bright. Easy to understand. The camera is a plus because i can use it to monitor my home when I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest cam built in is a GREAT feature! Overall a Great Product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and does everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. No flaws and pretty much does anything you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I bought this device, I have never had any issue

    I would recommend this to a friend