Customer Ratings & Reviews

Awesome addition to my Google Smart Home products!

Fun to use and very helpful to have for family organization and activities.

Works well. It’s very good for house. And also it helps in making video calls

After it went on sale I figured what the hell & I was actually glad I got it once I learned how to use it! Now I can do enough with it that I use it regularly and enjoy the control I have over my google smart home devices as well as watching YouTubeTV, surfing the web, reaching out to family/friends/coworkers using the Google Meet app, and even dropping in to see what's going on at home when I choose to. You may be surprised at how much you use the Nest Hub Max!

Very good I love it I will send it to my friends and family members

Everything we have in our home is Google. Including four Chromecast TV, 6 mini speakers and a small Google nest for our kitchen. This new nest hub Max frustrates me because we bought it in December and no one ever mentioned that they would be sunsetting duo so we tried to set them up to video call family out of state, and it keeps asking for duo. Well, the replacement for Duo is Google meet. Which requires a big long meeting number that then shows up on your screen. And how are you supposed to copy and paste that by voice? If you're trying to talk to someone? These were supposed to be so you could just say hey Google video call Grandma and it would be a video call. But it just tells you to make sure they have duo. And duo is obsolete. So it then tells you to look at your screen and you get a big giant two line text and number reservation for a meet call. One. I've done meat calls on my phone, I have to copy paste and put it in a text or an email to send it to the recipient. They have to open their email and click on it to join a meeting. A tiny bit complicated for younger children or older seniors. This was supposed to be a way to have a video call as they advertise in all of their media. It is absolutely and yet I paid $349 for it and we have two in our home. One on each floor. Absolutely ludicrous. We have pixel phones. If we wanted to call somebody and hold it in our hand we just call them on the phone. But you cannot call by talking to your Google Max hub because duo is no longer available and meet requires a big, complicated step that has to be sent. It can't just be vocalized. So angry and so frustrated that I spent all this money on these when doesn't even work!

ok features. Not all that much more user friendly with Samsung products than Lenovo was.

If you are just using the basic features i guess this would get 5 stars. But for me adding in my Nest cams and nest door bell have been an ordeal. I work in the technology world so i can usually figure this stuff out pretty quickly but 2 weeks later and the door bell still doesn't ring through the system. Frustrated

Wasnt as intuitive as I expected. Everything was just ok about it. If it was free I'd take one, even at 50% off it seems like a bit much.

Since last year I already dreamed to have one Great

Nice hub to link up with all the othergoogle stuff in my house. A little pricey compared to the normal hub.

Love it, the volume is good the only problem is that there is no keyboard

Good product. I'm having trouble hooking up the smart light though.

Very good and powerful display. Love it and use it as photo album, YouTube and main google home device.

terrible software, half of ther features only work when they want to. integration is not good. google as a company is irresponsive.

Awful sound, like the typical tries to make too much bass from too little speaker... so instead of sounding clear and real it just sounds like a muddy thump. I'm not even an audiophile but I switched to this from an Alexa that was connected to a Marshall speaker so it was pretty obvious immediately what a downgrade this is. Since there's no aux line out on this or any other Google Nest product there is no way to fix that either.. just stuck with worse sound. "Thanks" , Google. ,,|,, Setup was frustrating, this thing is really making me reconsider if I even want a voice assistant around the house if they're all going to be sources of disappointment and frustration as often as they might be helpful. Why do we all put up with frustrating tech???

The Nest Hub Max Smart is exceptional and easy to use.

Git this for my nest cameras but really never use it. Not fond of a camera in the house for someone to hack into and watch and listen to everything so camera is turned off. Everything I need is on my phone to see.

Bought as gift to a family member because I recently bought one.

We got this hoping to also use it as a hub but it's very limiting - doesn't connect to most devices outside of Google's. It's easy to setup and use; however, it would have been an expensive speaker - which we don't need - so we returned it.