Customer Ratings & Reviews
- Model:
- GA00426-US
- SKU:
- 10202750
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great smart screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart screen. Software could be more user friendly.
I would recommend this to a friendNeed SMART Tec help with set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great potential, however, the You Tube videos do not address the glitches I have for set up with SMART lighting and especially with voice match and video calling for family members. I will need to have Best Buy support out to the house to help me. Not sure if they do house calls with the tech support package.
I would recommend this to a friendMaybe? Dumb kid on the block.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How is it something so big can’t be smarter than the doorbell every time I access the video I just stare and spin five minutes it’s OK I got a great Internet connection around the house but this seems like it just has a problem and when you talk to it you got a killer two or three times.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi,
Thank you for sharing your feedback with us. We're sorry to hear that you're having an issue viewing your doorbell camera on Nest Hub Max. Your experience with our devices and services is important to us.
If you haven't already, we recommend restarting your Nest Hub Max and Wi-Fi router to refresh the connection. Disconnect the power cable from the Nest Hub and Wi-Fi router. Leave the devices unplugged for approximately 1 minute. Finally, reconnect power cable back into the Nest Hub and Wi-Fi router and wait until they boot up.
If rebooting the devices doesn't fix the issue, we suggest performing a factory reset on Nest Hub Max device then set up.
If you still experience the same issue, we may need to have a closer look at it. If you can reach out to our support team here: https://support.google.com/googlenest/contactflow
Great product not so easy to set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product purchased two for grandparents not so easy to set up.
I would recommend this to a friendGreat Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great for monitoring and checking my smart home.
I would recommend this to a friendsuper great tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nest hub, working great, clear pictures, sounds great.
I would recommend this to a friendAwesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hub Max is awsome! Does everything i wanted it to do and More.
I would recommend this to a friendLove it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Love that I can watch my shows and read the internet from anywhere I put it!
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to use. Purchased as a gift and they have enjoyed it.
I would recommend this to a friendIt was great until it stopped working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I purchased two smaller nest hubs but when the newer, large screen Nest Hub Max came out, I invested in repurchasing. The larger screen was more suitable for my elder parent who wanted to keep watch of the front door (doorbell). It worked for about 6 weeks. Then some kind of change must have been made on the Google side and we can no longer view the front door. Google support has taken over 10 hours of my/my brother's time in trying to troubleshoot without resolve. Both Nest Hubs were purchased over 30 days ago so I have no recourse to return. VERY DISAPPOINTED... over $400 spent for both hubs and we cannot use them for the purpose I purchased them for!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi blondcapt,
Thanks for leaving your feedback with us. We're sorry for this inconvenience and we understand such an experience can be disappointing.
There are a few things to check to stream video doorbells on Nest Hub Max:
1. Confirm account has been properly linked. If using Nest Hello Doorbell, confirm the correct Nest account is being used. Confirm that the user’s Nest account is an Owner and not a family member account. Family member accounts do not currently work with Assistant integrations. They should use the credentials of the “Owner” to add it.
2. Turn on visitor announcements in the Nest App.
3. Enable Personal results and Home screen & notifications in the Nest Hub Max display's setting within the Home App.
4. Turn Do not disturb off in the Nest Hub Max display's setting within the Home App.
5. Unplug the power cord from your Nest Hub Max for a minute then plug the power cord back in.
If the above steps don't resolve your issue, we're always here to assist you further here : https://support.google.com/googlenest/contactflow
Great addition to our Smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and we like that I can call home using this device.
I would recommend this to a friendGreat speaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality speaker! Love having the camera to make sure everything is good at all times
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This items is amazing I’m still trying to learn everything about it
I would recommend this to a friendPictures is very Geat.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this product to my friends best product I ever had.
I would recommend this to a friendGoogle Next Home Hub Max Whatever - Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t write reviews but these things are absolute garbage. I spent so much money on 3 of these things because I thought I wanted to replace my Alexa’s. What a mistake. It’s now been 3 months and I get more angry every day. They NEVER hear when I say something. 100% of the time I have to say it twice. I do not have a soft voice, I do not mumble, and I am no more than 15 feet away MAX. Even more ridiculous is that many times I will be right next to my kitchen device, but it won’t hear me. But the device 150 feet away in my sons bedroom will hear me but say that it doesn’t understand. There are many more faults. But this is the only one I have the patience to write about. Further evidence is that 2 weeks after I got them, I couldn’t get them to set up. The UI is impossible when configuring multiple devices, thermostat, cameras, smoke detector, and hue lights. So I had the geek squad out. They basically said I was making a mistake, and actually gave up before getting everything 100% working because it was too hard for even them to understand. Bottom line, don’t waste your money. Stick with rocket boy Bezos and buy the Alexa. Or if you really want this Google nonsense I’ll sell you mine for the fricken $250-ish I paid each
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for sharing your review here with us. We can only imagine how frustrating your experience has been with your Nest Hub Max. We'd recommend that you reach out to our support specialists so we can assist you in identifying the cause of the issue and help in improving your experience with the interface and the device in general. If you'd consider giving your Nest Hub Max another go, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pretty decent for around the house.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a little disappointed in the sound from the speaker when docked and functionality doesn't exactly mimic the Google home display.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kyle. We're sorry to hear that your experience with your Nest Hub Max has been disappointing. We'd like to know more details about your concern with the device so we can help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Hub Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale to give to my Daughter for Christmas. She loves the bigger screen on the Max.
I would recommend this to a friendGreat Home Hub
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to go with a nest doorbell or a standalone Home Hub. Great picture quality.
I would recommend this to a friendGood assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the hub. I mainly like the photo frame function
I would recommend this to a friendHub Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must need for any home. Connects to all your SMART devices
I would recommend this to a friend