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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 4091 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,091 reviews
  • Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has good products can’t go wrong must buy..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice Idea but Not Ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet that serves as a smart display is a nice idea. However, this smart display is very limited in its implementation. Google Assistant is a hit or miss, apps are limited, Nest gave me an error and couldn't connect. What gives? Overall, I'm not satisfied with this product. It's been returned

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, FinnE. We’re sorry to learn that your experience with the performance of your Nest Hub Max didn't meet your expectations. It's important to us that we provide you with the best help possible and identify the cause of the error you’re getting with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Alot better than the smaller version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker on this smart display really sounds amazing, perfect for medium sized rooms

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for video calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub does what I expected it to do! Great for video calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Controls all the nest products and also shows home pictures good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the Google TV bundle.. works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    just a good speaker, everything else is unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - doesn’t work with 10 mbps broadband internet - unstable connection with WiFi and devices - most complicated setup - good speakers - consistent sync issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for when I am cooking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use it to pull up recipes when I am cooking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good kitchen display

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display for our kitchen, our best is connected to it, it does get a times finicky when playing music. iTunes doesn’t always connect

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, OXI102840. Thanks for leaving feedback about the Nest Hub Max. We’re glad that you like it, but we’re sorry to hear that your music experience is less than ideal.

      A range issue or wireless interference can affect the performance of your display. It can pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. Read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282

      We also recommend checking your Wi-Fi network to see if your bandwidth is congested, which can happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      For additional help, you can contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hub. Fun to display all your pictures. All features are very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality item Would purchase agian no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was actually some problems having set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor connection with Owl security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection with Owl security cameras and Wes camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very advanced. Technician was very knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed, but need to learn more. Got off to a good start.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google assistant is out dated and the software should be able to provide better results. Needs more work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AlbertR. We’re sorry to hear about your experience with the Google Nest Hub Max. We’ll share this information with the right team for future improvements. Meanwhile, retraining your Nest Hub with the Voice Match may help, especially if you have other family members sharing your display. See the steps below on how to do this:

      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      If further assistance is needed, please reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out how to keep it from answering my cellphone. Says to delete google assistant but I need this app. Has to be a way just have to look into it some more.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pony, thanks for letting us know about the difficulty you're having, trying to keep the Google Assistant from answering on your phone when giving voice commands. Here are some quick steps you can follow to address this issue:
      - Update your Google app version.
      - Make sure to add the same Google account to both devices.

      If you still experience the same issue, you're more than welcome to contact our support team. We'll certainly do our best to help you with your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Sounds better than hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than the regular hub but screen is only 720p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little device, does what I need it to. Seamless installation and start up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Assist doesn't work with Hopper3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Nest Hub Max except for the miss leading advertising by Google and Dish that the Google Assist works with Hopper 3. All other features work great but if you are buying with this feature as major importance, DON'T buy it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, thanks for taking the time to share your feedback. We're glad that you like your Nest Hub Max, and we apologize for any misunderstanding.

      Your feedback matters a lot to us. We’re always looking for opportunities to improve our products and services to provide you with the best experience. Feel free to reach out our support team if you have any questions: https://support.google.com/googlenest/gethelp

      You can also follow our social media sites and keep an eye on our blog for any current news, updates, and announcements here: https://blog.google/ Nest

  • Rated 4 out of 5 stars

    Functionally Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good variety of useful features, providing convenience

    I would recommend this to a friend