Customer Ratings & Reviews

Great quality display + easy setup with Google account.

We already had outdoor Nest cameras and a Nest thermostat, so when deciding which connected home system to purchase, we went with Google. Terrible mistake. We were gifted multiple Google Home Minis, and we waited anxiously for the release of the Hub Max which we purchased the day it was released. My boyfriend and I are both tech-savvy, and neither of us could get the Hub Max to work with our other devices. Now, after five or six nights spent trying to complete the setup, we've had to delete and recreate all our accounts, still nothing works together, and our previously problem-free Nest cameras and thermostat are offline and not working. The Hub Max will work alone, but then all the other devices yell "LOG IN TO CONNECT TO YOUR GOOGLE ACCOUNT" whenever we try to use the Hub Max. Biggest headache ever. Wish we could return it all. Nothing like spending $1000+ to have nothing work and to lose your security cameras and thermostat control all in the process. DO NOT BUY.

The hubs keep improving. Having the camera is nice in the right room

unit performs as expected but is confusing sometimes in setup

To be fair, I'm writing to let others in my position save themselves the headache I went through. I made this purchase as a present for my mother. With COVID19 going on, I thought this will be helpful to my mother who is older and will allow her to stay in touch with her kids, grandkids and feel like she is "seeing" them. Besides her phone had just died and with nowhere to go, I thought - GREAT! This device will be a wonderful tie over until herd immunity. Well, NO! HEY GOOGLE, for being created in country where diversity is championed and embraced. This device missed the mark. It does not understand any of the names on my mother's contact and could not learn as I had to teach Siri on my Iphone. Part of the appeal to be the Max Nest is so my mother who is not able to recall our phone numbers any more would just tell Google to call us and it would remember the number for her- However, I tried to tell to call my brother, spelled out the name and it only tell me what it found online (and it wasn't even my brother). So, I googled if Assistant understood other languages- It said yes, I went through the steps to add my language to Assistant on my Account, only to be notified that my language is not available for Nest Max. Of course I never was told which device it does work for but none of the hubs or nest. To end on a good note- yes, the pictures are beautiful and if you want to pay close to $300 for a picture frame- this does the job. For connecting you to others? Only if your friend circle is limited to English named...perhaps.

I got it for my mom and she loves it. She can video chat all her kids easily, and look up recipes in the kitchen. She said she likes how the screen doesn't go dark like her phone for recipes.

Bought the google nest hub due to having our google products in our home. Would recommend!

The Google Nest Hub max is the best google assistant.

Hard to hook up when replacing an older version and connecting other devices

Love the Google Home Hub! This is my 2nd one. Bought both my kids one too

Purchased this Nest Hub for the kitchen. So far so good.

Great product, worth every penny. It is amazing what this thing can do.

So excellent and fun. What a great addition to my kitchen

The google nest hub max is a great smart display for timers, recipies, videos and music.

Amazing , great images, . I enjoy it every day . My daughter love it

Bought for a gift because got so many comments about mine.

gives me greater flexibility. Love the options and I am still learning.

Love it!! I don't know what I would do without it!

This is the physical manifestation of the word mid. Its OK. There's nothing cool or remotely satisfying about it. It sounds bad, it misses half the commands you give it and from time to time it talks to you randomly when you weren't talking so that's kinda concerning. I would honestly go with anything else but this. I understand the screen seems kinda cool but the novelty wears off the second week you have it and you realize its mid.

I bought this to move to Duo with my family since Hangouts is going away. Everybody in the family has one now. We cannot do group video chats via Google Duo. Group video chats can only happen on phones and tablets. It's so disappointing. If you are buying it for group video chats, it is not going to work. For one-on-one video chats its really great. The automatic camera operation during a call while you move around the room is fantastic. It seems like you have a team producing your video chat. The ability to use your hand to stop youtube videos or music is also great. The inability to do group video chats is frustrating.