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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,065 reviews
  • Rated 5 out of 5 stars

    The sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub have a great sound. Good size screen and very fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely LOVE this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I have an original Google home and a mini and now I have the Nest Hub Assistant Max. I love being able to video chat with friends and watch cooking videos in the kitchen. I bought a camera cover just to feel like I have more privacy, but there is a button on the back to turn off mic and camera. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good display it's used regularly to watch cooking videos in the kitchen it can also be used a security camera but doesn't look to good, great to use Spotify and Google assistant integration is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home max

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound coming from a small device. The bass is enough to blast the whole living room!! Its a smart device, but the best perk for me is the ability to link with my google photos for display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited month after month until they finally launched it. However, I waited until Black Friday before purchasing it. It's everything I could want in hub. The bass is awesome when streaming sounds and watching videos. Love how the camera follows me around the kitchen. I can control all my devices...Nest cameras, thermostat, lights and other Samsung Electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HUB display and monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HUB to display and monitor an the APP is useful to make calls to the HUB an see the person clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good camera. Makes hands free operation very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Google Hub Max, very happy & satisfied with all my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is ok but for the money it has be...well ok. First thing is that it is limited. You must keep it plugged up for it to work, and I thought it had a rechargable battery, so wherever you place it, that's where it stays. Second thing is that you will need to do a lot of authorizing and combining your google account with whatever devices you want to use. The hassle is almost a reason to stay away. 4 out of 5 with the ease of use being not so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law for Christmas. She loves it. She mainly wanted it to be able to view photos of the family and likely won’t be using it to its full capacity. Nonetheless, uploading pictures to it is so simple for every family member and she has been ranting and raving about the pictures popping up on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed in every household includes cameras and speakers are petty loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Big screen and better sound than smaller version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Needs a Newer Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this nest hub as I never had a device capable of being a thread border router. The speakers are pretty good on this device but the price is way too high for the resolution of the screen and functionality of the device. I ended up having difficulty setting up a matter device so I ended up purchasing this. Unfortunately, because of the age of this device it will not support future thread devices 100 percent. It is in no way a bad product and the age and usability of the hardware are what gives it the bad review.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, PizzlesTechTime. Sorry the Nest Hub Max may not have been the best fit for you. We appreciate your feedback and we’d like to learn more about your experience — when you have a second, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Unbelievable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it works awesome. I love being able to enjoy all the many features. I can set times, reminders, make lists, video call, broadcast, view live video inside my home, and the list goes on. Google has the best assistant and it can control my connect smart devices too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New level of communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combo of regular Google Assistant (ask questions, issue commands, get news, music, etc.) plus great visual using a fish-eye lens effect that flows through the room to find the speaker. Downside is dropped calls, especially if someone calls from the Duo App on their phone to your Hub Max. We always have to call back. But hands-free communication, especially with extended family, nice while cooking, eating, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is the best AI, Screen is a good size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant is the best AI interface available today. It is responsive and generally understands your questions the first time. The call feature is also nice, as the camera will follow you if you are moving around during the call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Nest Hub Max. I use this device in my kitchen; the girlfriend loves using it as well. We use it mainly to display our vacation photos, questions during baking/meal prep, or even asking for a little music. The sound quality from this device is very wholesome compared to the little disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Google Home Hub Max for the kitchen and moved my smaller hub into bedroom. The big screen and larger speakers work for me. Love the face recognition feature and google duo. Unfortunately when I migrated my Nest account to Google Home, my Nest products did not move over. Must now use my Nest app to control and view my Nest devices. Bummer ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hub Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that I would own a Hub like this but my son said it was beneficial to our family. My husband is a stroke patient and when I have to go out and leave him with nurses I can easily check up on him and see that he is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richfo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and picture quality. There are a lot of different functions which make life easier for a person with disabilities

    I would recommend this to a friend