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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,065 reviews
  • Rated 3 out of 5 stars

    Not what I hoped

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these things in my house. They make an ok clock radio and run through my favorite photos ok. Once in a while it will be helpful in the kitchen. I live in a large house and am slightly disabled. I bought them in anticipation of having some surgeries. Combined with a Google Doorbell thing, I figured that would work for when I couldnt get around too well. (By the way... How about letting us choose a name for the thing first of all? "Hey Google" is just dumb. Make it personal) I still haven't gotten the video cameras to work. They never worked with my doorbells nor my video cameras. They were installed by your people. Also stop forcing people to go online to find instruction manuals. Hard copy is so much better. Use recycled paper if that's your concern. I think it cost more electricity to look up something online than referencing a page that's dog-eared (for young people, dog-earing means folding a corner of a page in a real book to mark something you want to find again without having to re-read the whole book). Let people customize the name and the voice of the robot talking back to us. I would love Samual L Jackson's voice or Morgan Freeman's voice. That would at least make it fun (you're welcome for the free idea). Please stop making stuff too cute to function. Some people don't appreciate spending hours programing everything. How about an "ON/OFF BUTTON" that gives you everything and let the customer remove or turn off what we don't use? Not everyone is a programmer or has a 9 year old around to set up programs, even though most kids are more savvy than the Geek people I've met (no offense) . Make NESTS more useful for the disabled. You're eliminating a lot of potential customers by assuming we are all 16 and strapped to a video game. For all the money this company is making, one would think far reliable value would be attainable. Do Better! You'll make more money that way.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DonaldM. Thanks for investing high on Google Nest devices, and for posting a review about the Nest Hub Max. Feedback like this helps us identify areas we can improve for users like you. Rest assured, this will reach our product team for future improvements. Meanwhile, we’d like to learn more and have the opportunity to help you about getting your video cameras to work. Please contact our support team so we can guide you with troubleshooting accordingly, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect addition to our kitchen.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest home max. We use it in the kitchen to easily watch YouTube videos while cooking, to listen to music, and also operate the various smart electronics are the house. The large screen also makes it great to use as a picture frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tutorial is helpful when adding features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very clear pictures. Enjoy the larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Alexa smart home devises for several years, I am so happy we switched to google and wished we had done it sooner! Comparing the two devises, the nest hub max is the clear winner! Clear screen, quick response,, great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true "hub" for our smart home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart display is a great centerpiece for our smart home setup. Using "ok google" voice prompts to initiate various actions including listening to music, watching videos, and answering our kids' questions. Video calls via Duo are also great. And the large screen size is perfect for following recipes in the kitchen. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my in-law so we could upload family photos easily so they can view them without us having to always text pictures. The pictures just show up as a rotating slide show automatically...easy setup and works great. The speaker itself works ok for music but I was expecting better sound quality. Overall a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your Buck!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good bang for your buck. Supper helpful with recipes and great for listening to music. Sound quality is amazing for such a small product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Nest Hub- Bigger screen and with a camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality. use it everyday in our kitchen. easy to use and very helpful for multiple applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where has this been all my life?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Hey Google, Good Morning.” Such a simple phrase makes the morning start off so much better. From being able to see the various cameras in our house, to watching a quick video on YouTube or Hulu, or being able to SEE who rings the doorbell and be told who it is (if properly set up with Nest Aware)....this thing is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! Works amazing to communicate with my mom so she can see us live when we aren’t close by. The photos scrolling through the home page make this even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for the smaller google hub. It’s a great product and keeps my toddler occupied with songs and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Looks and sounds great. Really easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As a photo frame alone, it’s value is felt.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really loves having these. They are more than just a gimmick, seeing our wealth of photos automatically curated and displayed makes them more present in our lives. Streaming integration allows for convenient viewing of shows, recipes, and more while working in the kitchen or similar dedicated spaces. Integrations with our security cameras and baby monitor are super helpful as well. One final major factor in our decision to buy more than one was the included ability to peak in through the built in camera to stay connected when away and keep an eye on our little ones.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, David. Thanks for investing high on Nest Hub Max, and we’re delighted that you’re getting the most benefits out of your experience. If you find yourself in need of any help about the features or performance of the Nest display, our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product Easier installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second of these units which is in my home and it was faster and easeier to set up than the original unit I got 2 years ago. This product is consistently improving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to work with Ring doorbell. The added bonus is showing our pictures that are linked with Google Photos. Beautiful pictures. The only downside is that because it has screen capabilities it sometimes won't answer questions verbally instead of telling us it has put up links to information.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey ramv, thanks for sending your review on your Nest Hub Max. We're sorry to learn that your experience with interacting with the screen has been less than ideal. We appreciate your feedback with the features of the display and know that we'll relay this to the right team for improvements we may provide in the future. If you have additional questions or need assistance with your Nest Hub Max, please feel free to reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easier to see, security camera a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera for video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home Max has a great camera with no night vision great for video chatting but 10 in is not enough needs to be at least 12 inch so you can use it as a monitor also overall great product but just too small doesn't seem to be 10 in to me as far as screen size you should be able to use it as a camera monitor also and should have night vision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home smart display

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for watching shows while cooking, looking a recipes, and just using for general questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this upgrade from the smaller hubs. My only complaint is that it stopped responding to me for a few weeks. I do have to say that the price jump for the Hub Max is absurd though. It's not worth THAT much.

    I would recommend this to a friend