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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,065 reviews
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all it’s says and more than I thought. We see our pictures more than we ever have before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Nest hub max because in my busy life help my .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my nest hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is way too cool and has great sound also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very useful and handy. Use it every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device!!! Google assistant is very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great household item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and able to control many things with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device if you in the Google ecosystem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than the other one with a camera if that is what you are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summary read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but still need help for all the features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good merchandise bad service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works but it was not what Best Buy employee said it would do. When I went back and questioned him- was advised to get in touch with google

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there. Sorry to hear the Nest Hub Max wasn’t quite what you were expecting. We’re here 24/7 to help answer any questions you may have — when you’re ready, reach us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use. great fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is better than the mini google home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very flawed device - Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the smaller and cheaper Nest Home Hub, the Nest Home Hub Max is completely flawed. If you have an existing household set up with other Nest cameras and doorbells, the camera on the Hub Max will not work. In fact when trying to activate the camera, it will knock your other cameras offline. Also, this device continued to lose network connectivity. Three hours on a support call with Google could not fix the camera issue. While the bigger screen and speaker were nice, I could not justify the significant cost of this device over the smaller Home Hub we already had and worked fine. We returned the Home Hub Max.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi simmy, we appreciate your feedback. We're sorry to hear that Nest Hub Max didn't meet your expectations, and for the shortfall in providing your support needs.

      If you will allow us, we'd like to take another shot at troubleshooting the issue with your Nest Hub Max. We may need to take a closer look at it and understand what may be causing it. This will give us a better idea on how we can help you best and improve your experience. Please consider contacting our support team once more using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display. Kind of a pain setting up all the permissions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face recognition works well. It can give you a personalized overview of your day after it recognizes you. It can serve as a nest security cam. You can use it to make Google Duo video calls. You can ask it to play movie trailers or to set timers for food. It has a touch screen but you have to use voice to use most functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good need hub .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmasgift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very informative about the product Christmas morning my wife open it up hooked it up right away and loves it I also bought the smart bulbs the interface with the Google would recommend it to everyone Best Buy was really really really informed about the product the associates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of camera and sound are perfect quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hub has been a great tool I does it all love the nest hub max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our hub. Works well with other google/nest products. Ordered a pick up at Best Buy in the morning and it was ready when I went to pick it up in the afternoon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but something’s are harder than others to set up

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Highbackflip20, thanks for posting your experience. We’re sorry to hear that you had challenges setting up your Nest Hub Max. Your feedback is important to us as it will greatly help us in improving our products and services. If you need any assistance, our support team is always available to help. You can reach us out by this link: https://support.google.com/googlenest/gethelp Nest