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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,065 reviews
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Hub and now the Max, this is an awesome product highly recommend, entertaining and useful. Use if for info, access to streaming TV and showing pictures of the grand-kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home Smart Display

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife's salon. Looks great with many features including being used as a display for Google Nest Security Cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the display and capability to show pictures. However, I do not think "Hey Google" is as "smart" as Amazon Alexa. Also, the whole "hey google" thing is not as easy as Alexa. All in all, the camera and photo features are good, but not sure I'd buy this again for the other features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart hub charcoal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smart hub I call my Ziggy sometimes it listens sometimes it don’t. Sometimes he tries to get smart, but in all value to good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to our family room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Sound quality is pretty good for size and cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool product. A great hub of info that you can have around the house while being able to make video calls. I originally got the basic version but not worth it since it cant do video calls. Dont expect to treat this like a tablet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sensory it has when I enter and leave my dwelling... the programmable features like what music you want to hear and light routines if you have the Phillips Hue lighting... but this is my living room center piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my other Google products. Easy to send things from my phone to the hub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma's helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I stay connected with my grandchild with video calls, the hub automates my home (ie lights, door entrance, music), I can ask questions, get recipes, see who's at the front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only feedback is that you cannot cast video music on other google's non-screen speakers. Also, I wish that it had a home screen without having to swipe to get to the different categories of playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going great from installation so far. The only complaint is the days it took for installation from the day received after a delay or 2.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Asofrightnow, we're glad to hear that you're having a great experience with your Nest Hub Max. We do apologize for any delays you might have experienced with the installation. We have a dedicated team of support specialists that you can speak to, whenever you have any questions or support needs with your Nest Hub Max. You may reach out to us by visiting the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Counter top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get it to work with my door bell but not yet Other than that good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ScottD! We’re glad that you like the Nest Hub Max. We hear your concern about getting it to work with your doorbell. You can connect your Nest display and set up visitor announcements to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. This link can help: https://support.google.com/googlenest/answer/7672451

      You can also use your voice to stream your compatible security camera doorbell video to any Nest display. More details are available here: https://support.google.com/googlenest/answer/9137164

      If there’s anything we can help you with, feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    More Functionality Would Be Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a little more functionality. It is nice to have, I like it more than the Google Home, but I cannot say I love it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Phil. Thanks for sharing your concern about your Nest Hub Max. We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Google Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the google mini you get visual of what you ask for, easy setup but to setup pictures are easy if you follow the setup procedure with NO additional changes. 3 star is because it is NO instructions book with Nest Hub or online.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alan,

      Thanks for sharing your feedback. We're sorry to hear of your difficulty in finding the guide to set up your pictures with Nest Hub Max. If you're willing, we recommend trying out some steps on this support link: https://support.google.com/googlenest/answer/9136992

      And if you'd like us to have a look at the issue, please feel free to contact us at the Google Nest help page. We'd be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Hub wins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything all in one. Nothing more convenient and better. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. I purchased this because my mom who is 50+ has one and it was easy for her to keep in contact with me and her grandkids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for myself! I love it. Definitely a happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price when discounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, problems with mesh wi-fi like all Google nest, home, stuff....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ my new Nest Hub Max with Google Assistant. Even though I have not learned all that the Nest is capable of doing I am extremely happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Max and Hub, prefer the size of the hub.

    No, I would not recommend this to a friend