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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,065 reviews
  • Rated 5 out of 5 stars

    A convenient item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my dad. It has served him well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of the Box review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to discover how to find and control the functions I wanted to use. I wish they had operating and more detailed instruction without going on line to fine the answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bunch of Google products but this is by far is my favorite, it does so much and is so much fun to play with it's like having my Google phone without having to hold it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and easy to use!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Nest Hub as a Birthday Present and as Best Buy was running a promo I got a Google Dot as a gift. I wanted to get one for my mom but unfortunately Google doesn’t recognize a Russian language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We've been enjoying this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the ability to video call and see all cameras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs battery backup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great after getting it set up but when the electricity flickers, you have to reset everything again. It is very frustrating to have to spend that much time and effort over and over. It should have a battery backup to store the settings. We went back to our other brand.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there. Thanks for sharing your experience with your Nest Hub Max. We're taking your comments as feedback for future updates in our devices. We love to hear feedback from our customers, so feel free to fill out this form with any additional comment that you might have: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product highly recommend picking one up while on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this product...... great value..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and helpful device. It also is a compact device useful in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our kitchen. We can check our schedules for the day, get updated NEWS, watch a show, listen to music and even get the added feature of having a way to display our pictures. Great product and has a great picture for photos (good colors and contrast). I would definately do it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my home. Has to be reset sometimes because it will stop alerting to movement. I have used mine for 2 years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, CEB17! Thanks for sharing your feedback with us. We're glad that you're enjoying your Nest Hub Max. We're sorry to hear that you had to reset the Nest Hub Max sometimes to make it work for the alerts. We want to know more about what's happening and we suggest contacting our support team so we can assist you and check on your Nest Hub Max. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recomendwd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub work as landline video calling, thats one of many features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally something that works.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. It is so good to call to another part of the house and speak without yelling. It also reminds me of important dates and even controls my lights. It's awesome but the vid is choppy at times. I think that's my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative that assisted me with my purchase was very knowledgeable and provided great suggestions. I am very happy with the overall transaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have a front camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sister. I thought I read that this one has a front camera for Duo calls which is why I got it for my sister so she can video chat with our grandmother. Smh disappointed in myself for not catching that, but overall still a good device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it I wanted it for the pictures frame but if you mute the mic switch on the back a big fat mute mic and camera off icon appears on the screen annoying me and the wife when we just wanted a family photo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Google Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two of these. Love the ability to check weather, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Hub 10" Smart display with Google Assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how it displays,the speaker is very clearthe only reason I didn't give it 5 stars is because it's not allowing us to call out,but it will receive calls, maybe baby boomer setup problems.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Od98,

      We´re glad that you loved the Nest Hub Max. Although it saddens us to hear that you were not able to make outgoing calls with it.

      We recommend checking if you are using either of the 2 ways to make free outbound calls (within US and Canada) using your Nest Hub Max:
      - Google Duo calls. With Duo calling, you can make and receive video or voice calls to anyone who has a Duo account.
      - Google supported calls. Google supported calling allows you to make free outgoing audio calls to mobile, landline, and business phone numbers. Learn more about using the right commands to make outgoing calls with your Nest Hub Max on this link: https://support.google.com/googlenest/answer/7363847

      If you still have difficulty calling your friends and loved ones using Nest Hub Max, please do not hesitate to contact our support team. It would be our pleasure to help you out if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    This gets constant use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Google assistant with video. I use it to display my pictures, have the time and temperature ever available, and answer my questions. I run my lights and thermostat through it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the screen were better, and brighter, I wish the speaker dock was better quality it is a nice mid-range tablet but to me a trail's the OnePlus pad because of the lack of productivity. I also think the Lenovo P12 3k tablet is an overall better value. The strength is the software, it works well with the pixel phone and stock. Android is just really good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Ssmith. Thank you for sharing your review on Nest Hub Max. We're sorry to hear that your experience with the device didn't meet your expectations. The Nest Hub Max is a stand-alone smart display for your home. And with the Google Assistant, it helps your family stay in touch and on track. It allows you to leave video messages and make video calls. The device also helps you check in on your home when you’re away with the built-in Nest Cam.

      We're here to help with any concerns you may have and help you explore what else the Nest Hub Max can do for you and improve your overall experience. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest