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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,065 reviews
  • Rated 4 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really good and quick service. Team was really knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Max Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good Video display, video calling, weather informing, news providing, photo display system. A bit complex due to settings being set on an app on another device. Thank goodness for Google Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! Perfect for FaceTime while cooking and checking the google doorbell among other great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max "Great"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been buying this same hub, just up grading it and I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother for her birthday and it was everything expected and then some! Well worth the price!!! Way better than competitors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it daily as a digital picture frame, Google Assistant, quality music speaker, and video streamer (Disney+, YouTube, Netflix, etc.) in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub - jury still out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after installing my Nest Hello Doorbell I thought I would try the hub. Eventually turned off the hub microphone from listening to everything we said.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DoubleNickel, thanks for sharing your feedback, and we hear your concerns about the Nest Hub Max's microphone. Microphones on Google Home speakers or display and are used for a variety of purposes, including to capture voice commands, and as a sensor to detect specific sounds or to detect motion nearby. Though you can toggle the mic on or off switch found next to the power cord, to interact by voice with Nest Hub, the microphone must be on.

      When our connected home devices include cameras, microphones, or environmental or activity sensors that detect information about your home environment, we'll list these hardware features in the device's technical specifications — whether or not they're enabled. We'll also more clearly explain what types of information these sensors send to Google, as well as examples of how we use that information, to help you better understand their purpose. For more details, visit: https://support.google.com/googlenest/answer/9330256

      We care about your experience, and we’re always here to help if you have any questions or concerns:
      https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite thing from google! Use it several times a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Kids love it for fun and adults utilize it for it's in home functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. I have 2 now. The google home box is something ive been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen, Big Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, plus has the new wifi thread, makes it easier to connect to the nanoleaf lightbulbs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Least intuitive gadget ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to set up. Pain to link with ANYTHING - even products that are made to pair with it such as nest cams. After spending hours finally getting it all to load, it had to be reset the next day. Almost chucked it out the window. The most underwhelming product ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, would go with cheaper home assistants.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great, I wouldn't waste money on this version and don't feel it's really worth the high price tag. I would just get the cheaper google home assistant without the screen, but I also don't use it for video calls or home security so I just dont put it to full use.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoshuaF. We appreciate your time sharing your feedback about the Nest Hub Max. We're sorry to learn that your experience with your device was less than ideal. We’d like to learn more about your challenges with using the display so we can provide you with the best solution. We recommend reaching out to our dedicated team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Nest hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my nest hub. Easy to set up and easy to use

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, LoisE. We're truly sorry to hear about your dissatisfaction with the Nest Cam Floodlight subscription service. Your feedback is important to us, and we understand how subscription costs can impact the overall value of a product. If you need further help or other questions, we recommend reaching out to our dedicated team of specialists on our Google Help Center page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great Voice assistance, wish it did more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is the most responsive voice assistant out of the 3 main ones which is why I chose it. I wish they would make the app a little more simple to use. It can get a bit confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR CONNECTING WITH FAMILY!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR IN THE KITCHEN! FACE TIME FAMILY MEMBERS WHILE PREPARRING FOOD OR JUST TO CHAT. LOOK UP VIDEOS AND EVEN PLAY GAMES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works great. Nice deal from best buy. Will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking customization in way id like. But is better than amazon echo imo.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts on the Nest Hub Max, Jloha. Your feedback is important to us and we’d like to hear more from you — here’s a link to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Hey google call mom! Large screen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey google! Great for video calls and remote monitoring of your home while at work or traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. My kids love this. My wife tolerates this. It is an overall excellent product!

    I would recommend this to a friend