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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,059 reviews
  • Rated 5 out of 5 stars

    If you're on the fence, just buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if not sale, buy it. I'm giving this 5 stars for various reason. We have multiple Google Hubs (smaller ones) and we love them. However, this Hub Max is very cool. I have it on my office desk and I can watch movies, video call with friends and/or co-workers. The quality of the screen is excellent and the device is responsive. Finally, the speaker is AMAZING. I'm big on music and deep sounds and bass and this thing is more than expected. It's clear and crisp. It sounds better than my other quality speakers I have which I have disconnected and primarily use this device to play music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning...but like it so far.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it for all that it has to offer but am learning. I love looking for recipes and listening to music. My grandkids like to ask questions that will stump it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Google product ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this new version for Christmas this year and are really glad we did. The picture quality is great and love the screen size. We have rolling pictures going through it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size great, Nest Cam built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great, significant upgrade from Nest Hub. Built in Nest Cam is nice, alright the stand to lift/tilt is probably necessary for best use of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new kitchen display. Between displaying recipes, watching videos, and controlling our lights when the dog has to go out in the middle of the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped Tremendously During Covid. Buying Another!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! During COVID it helps bridge the communication gap with our grandparents to have conversations. Great sound! Great picture! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hanging this product with the built in camera. One less thing to have in my home because of the 2 for 1! It has a great picture and picks up voices very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google big screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistant. Large screen great for streaming videos and acting like a photo frame. Playing games with Google is also fun. Sound is ok for streaming your favorite music service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Hub Max on a recommendation from a Best Buy sales associate. He said that this display has a better processor and speaker than the smaller model. We use the Hub all the time for listening to music and it has a solid camera that we have set up to record if someone enters the room when we aren't in the house. I like this feature because it's almost like having a security system. I have this set up to play my playlists from my Apple music account which is also a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we keep saying 'Alexa' play....we love this device. The sound is far superior to Alexa. Having a screen for videos, recipes, youTubeTV, etc is awesome. Located in our Kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nests, easy to use, set up and great to face time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to oversee all smart home items in home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite purchase of the year to bring my smarthome together. It is the main hub for all our devices. It runs my nest thermostats, Kasa outlets and switches throughout the house, magic light bulbs, smartlife exterior outlets, and can communicate with my Roku tv's, harmony remote, myQ garage door openers, and my Ambient personal weather station. Nice to have this is our main hub, as we also have the smaller Nest Hubs in the house and several minis. I love that I can watch YouTube TV on it as well. It has a camera built in that we can monitor when away from home and also announces visitors and shows the video from our Nest Hello doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful in the kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this in my kitchen so I can take Duo calls and look up my favorite YouTube recipe videos or listen to YouTube music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on for kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift - my wife loved it - she uses it in the kitchen frequently Very easy to use and great picture. Would recommend. Best Buy generally has a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Amazing sound from the speakers. Settings are pretty easy to navigate and downloading the Google home app makes it simple to run through and use as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets on buying this. It has a great screen, good audio quality, and plenty of functionality. Our primary reason for buying was for video calls with family. This is among the best options with its ability to track you as you move around. The only other device I know of for home use that does this are Facebook Portals, but I'd much rather have a smart device (particularly if you already use Google Home devices). It works great with many of our other smart devices. The couple of items I would like to see improved are better connection to my TV (though this could be the TV...it keeps losing the connection), and the ability to cast the video during calls to a Chromecast on my TV (this seems like an obvious feature that for some reason it does not currently do).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the large screen and that it links with my nest products so I can display my front doorbell camera and other cameras. Also love the fact that I can play music through it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and usefull to use google assistant. Overall I'm pleased, but just feels a little slow and the audio isn't near what some of the other google speakers are. Good for easy tasks like recipes in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive system, like tge ability to ask it a question or watch you tube. The camera follows yiu while your on a video call which is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice quality premium display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very nice for such a small display and does everything you need depending how you set it up if your new to these it can be a bit confusing at first but the more you use the easier it gets and yes you can watxh movies and listen to your music "ontrol lights set thermostat and control your tv

    I would recommend this to a friend