Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4059 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,059 reviews
  • Rated 5 out of 5 stars

    Nest hub family safety

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. We have both Google and Alexa devices. We have elderly family that we "drop in" on and this is fantastic for sound and picture quality. Very helpful for family safety supervising elderly family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to install in my parent's home... very easy to call them.. and the surveillance camera works well too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add to a new home!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great for getting information for the day, utilizing Nest thermostat and doorbell! Only issue is when losing my phone, the Google Hub Max will not ring my phone to help me find it, perhaps because the number is attached to me, but would be a great thing if they can fix that in an update in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LeeB, thanks for sharing your positive experience on Nest Hub Max. We do apologize if you encountered some difficulty, trying to ring your mobile phone. We'll certainly look into this information and see how we can further improve Nest Hub Max. If you haven't tried yet, we recommend unlinking and relinking your Google account, including setting up the Voice Match feature, to see if it might fix the issue:
      - Open the Google Home app.
      - Tap Home and then Settings and then Google Assistant and then Voice Match and then Other devices.
      - If you have more than one home, tap the home you want to add Voice Match to.
      - Tap Get started and then follow the in-app steps.
      - To turn on Voice Match automatically for new devices in the same home, turn on “Automatically enable on future devices.”
      - Say ""Hey Google, find my phone"" or “ring my phone” and your Google Assistant should ring your phone, even if it's set to Do not disturb mode.

      Our support services are ready to assist you with your support needs on Nest Hub Max. Please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is perfect here. Love this over my otherr hub devices. The camera is pretty decent too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for the kitchen!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Hub Max is a great addition to the kitchen. We are able to save recipes, set reminders, watch/listen to anything, and even use it for calling. What is not to love about the item? I guess I could say it lags sometimes but for the most part it works pretty well in that regard. Have a microfiber handy for sure wiping off the screen often.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GuySensei8, thank you for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub Max. We'd like to improve your impression of the device and recommend that you reach out to our support specialists so we can identify the cause of the lag and troubleshoot the issue for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Is easy to use, love the speaker and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well! Better for me than Amazon or FB Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the free Google ecosystem, the photo displays, video calling, etc. works great! Tracking and zooming in/out on the people talking in the room works smoothly and clearly for both video and audio. Music is not audiophile quality obviously, but it can get quite loud without distorting and carries robust midrange for the average joe. Retail price is still more than I think it's worth, but cost for what you get is everyone's personal opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I love it. Easy to hook up & sound quality is amazing!! Purchased one for my mom & I & mom loves it as well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful device.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many useful features. 1. Watch YouTube. 2. Take note. 3. Set calendars to Google home. 4. Play music. 5. Make and receive phone calls. 6. Control lighting in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, especially since we're already using Google Home. Display is great. Sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making video calls! The large screen is crystal clear and easy to see from across the room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, big screen, good camera, audio/sound is great. Got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home automation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. easy to set up. use it to control my lights and cameras in house as well as play youtubeTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy device for google ecosystem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of a lenovo smart clock, wanted a more general purpose google device. Comes in handy for YouTube videos and things like weather reports, kitchen timer, answering trivia questions. I am probably not using it to its full potential yet, but I am working on that. Changing wifi settings is a bit more complicated than it should be. I like to periodically change the wifi and password for security reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for entertainment & smart homes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing sound and display. My wife has it in the kitchen and it has family vacation pics scrolling when the device is in screen saver mode. She also likes that she can ask google to turn on YouTubeTV and select her TV channel while cooking. I tell google to turn the lights off each night. We plan to add more programmed routines that integrate with our other smart home systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub max

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for the kitchen, it’s amazing to have this thing help you when you cook.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Having insight means you can dial it in just right, Brandilyn. Here's to getting the most out of your thermostat! Nest

  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade to the Nest Nub and is great. Screen size is awesome and the sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google hub max is the best smart item to have in the house.it is a addition in our home. The capabilites are very helpful. I love. No regrets with this purchase.I purchased on sale for $129.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen and better speaker is great but the camera is really what makes this hub great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade from Original

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the Nest Hub Max due to the bigger screen size. I use it for recipes and displaying photos and with the bigger screen so much easier to see. To get installed and everything on the network was quick and easy and the touchscreen does make it easy to get into the settings. The microphone, if you are not in front of the device appears to not understand what you are saying at times. The Nest that lets you see your place while you are away is nice to have to letting it always track your phone I am not sure I am about that. Overall I am really happy with the upgrade.

    I would recommend this to a friend