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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4060 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,060 reviews
  • Rated 5 out of 5 stars

    Love My Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub max is so more savvy than the hub. It's like having a personal assistant at your disposal. You can visit with family while cooking, monitor the safety of your home. The purchase was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have this in your kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - makes cooking easy or even helps answer your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the functionality of this device. I have one small issue, and that is it sometimes doesn't hear me when I am trying to get it to do something. Sound is good. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hub all around!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is my go to so this was my pick out of all of the hubs. It controls all of my lightning systems, irobot vacuums, and handles all of my reminders. Displays great pictures as well. Can't ask for anything else more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Advance in Smart Home Living

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub has become an essential part of our daily routine. It delivers on the Smart Home potential incredibly well and extremely easy to use. I don’t know how we lived without this for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Glad I made the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works seamlessly with other products. I bought the Nest Hub max for the kitchen and thinking about getting the smaller Nest Hub for another room. We enjoy the ongoing picture show and sound this produces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have family out of state and we can see and talk to each other, sharing art, recipes, and experiences. I can monitor my home when I'm at work or away. and when I come in the door it recognizes me and turns on my lights, adjusts my thermostat, and answers any curious questions I may have. It's also my kitchen timer, alarm clock, and calander reminder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much I have a peace of mind knowing that I can see and view who is in front of my house and I love the fact that Google can help me when I am cooking super super good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best companion for the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels part of the kitchen. I can watch videos while I cook, wash dishes, etc. It also is a security camera for the kitchen! The sound on this can be very loud and fill the whole room if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He does good job. I like everything I ask for .he get it to me without delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im buying another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Device and the camera is Amazing, sets up in minutes and has great resilution for video and pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the next hub max for our parents to allow them to contact us easier and to make things around their home simpler. They absolutely love it and so do we as it is a great way to check in visibly when you are far away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 10" Nest Hub Smart Display with Google Assistant. I can phone friends. turn on my lights etc' Open & close my garage door' listen to music, watch u-tube, pull up my recipes and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger screen is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad I bought the Max with the large screen. I can see it so much better when I listen to a music video or Spotify. Haven’t had a chance to see all that it can do but haven’t had any problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting used to the device, it is very handy. I use it mostly for recipes and keeping a grocery list. I also play music and stream KSBJ.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is fairly easy for most devices, but Nest hello still doesn’t work despite hours with support. Nest Protect won’t show on Google Home. Confusion between Nest and Google adds unnecessary complexity

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bill, thanks for sharing your feedback. We're sorry to hear about your experience and the set up issues that you have with your Nest Hub Max and Nest Hello doorbell. You may refer to this article that might help you out with the setup of your Nest Hello: https://support.google.com/googlenest/answer/9893532

      If the issue still persists, we'd like to take a closer look and help you improve your experience. Please reach out to support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Overall decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest hub max is pretty good. We purchased it for the larger screen in the kitchen, and it replaced the smaller version. I was hoping the sound quality would be astronomically better, but it is just slightly. The larger screen is nice in a kitchen though, especially with recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Google Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub Max is a great smart home device to add to your smart home. Setup is super easy especially if you already have other google minis. Camera qulaity is good. Video calling ability only from Duo is a con.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce smart display. Bought it to replace a Lenovo display that stopped working. The only problem I've had had been figuring out how to have it respond to another user that I have connected to the account, otherwise a great display.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Duskin, thanks for sharing your review here. We're sorry to learn that you're experiencing some difficulties in having the Nest Hub Max respond to another user. In order for other users to take advantage of the Nest Hub Max, you would need to invite them to your Home using the Home app. Below are the steps:

      - Open the Google Home app.
      - Switch to the preferred home the member will be included in.
      - Tap Settings > Household and then Invite person.
      - Enter the name or email address of the person to invite them to the home and then tap Next.
      - Customers will find information about what’s shared when they add someone to their home. Tap Next to continue.
      - Review the person’s access to the home and then tap Send.
      - If the person being invited is not already in a family group, the customer will be asked if they like to add them. Tap Add to Family to invite them to the family group or No Thanks to skip this step.

      Note: Customers can have a maximum of 6 members in a family group. If they already have a full family group, this option won’t appear.

      If you need further assistance or have additional questions, please contact us n our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these at a great price, using to see cameras around my house!! Great picture.

    I would recommend this to a friend