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Customer Ratings & Reviews

Your price for this item is $299.98

Customer reviews

Rating 4.6 out of 5 stars with 4065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,065 reviews
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product! I love the Google photos app! Also, it music is pretty loud for a small device. I wish it would turn like Alexa though so I only gave it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the big version of the max series it works perfect for me in my basement far away i can see what's going on outside cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound, and the quality of the picture... I love the additional feature of the camera (use as an additional security camera).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Google nest hub. I really enjoy having it and wonder what I did without it. The speaker sounds pretty good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting better and better with updates

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting even better with updates. You can now just look at it and say a command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger display on the Nest Hub Max is ideal for displaying photos and using it for internet access. Love the integration with my other nest devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good quality pic. show. Camera quality good. Easy somewhat to install especially if you have a nest account or google subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for my 84 year old mom. We needed a product that was simple to use. This was it. The only draw back was that it ONLY uses Duo for video calling. Otherwise, I would have given 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John's toy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I connected my nest cameras to it. Very easy to program thru google home. I can now watch our animals when gone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart home necessity, makes life a million times easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth adding to my Google products collection. Love having it on my kitchen counter and seeing my photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this and not the regular HUB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a camera and better speaker worth the money! Always updated- would like more streaming media like Sonos but still a very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is wonderful its so nice being able to ask for the time or questions while my hands are busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and great quality. Love being able to see pictures and control things via voice. Good quality speaker for music as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device with a large screen that we have synced with our nest hello doorbell. Super convenient and also doubles as a photo frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this Nest Hub Max. Great picture and sound! Convenient to view my cameras around the outside of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    googleframe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my wife for the kitchen and synced it with my google drive family photos and its a great assistance and a photo frame

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    story of my life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill start with saying that is actually a unnecessary item to spend money on if you aren't planing on only buy google products that works with it. the assistant doesn't understand a lot of commands or you have to say it on a specific and unique way only two tell you that is not capable of do that i think is only good for the kitchen you know whenever you dont have your cellphone close to you and just to probably listen some music and videos on youtube oh and video phone calls. i bought it so i could control all my cameras lights and sketch the internet when i have my hand busy and surprise!!! dont actually support many different app or cameras even its own camera wont play on other devices even if using google home so i totally regret buying it becouse i should ve just bought an ipad instead that actually supports any device camera lights and more …..now its just sitting there in the middle table at the living room looking pretty but that all……they sale it like its gonna do everything for you just by asking it but……. well thats one big disappointing purchase…… oh and i been late for work becouse i totally;ly relied on it to wake me up and guess what happen? yep, didn't go offin the morning...

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi slopepfc1, thanks for your feedback and we’re sorry to hear that your Nest Hub Max experience didn't your expectations. You can try adjusting how sensitive your Nest Hub Max is to the hotword and retraining it to better recognize your voice and see if this will improve on how your Nest Hub Max recognizes your voice commands. See the steps below on how to do this:

      Retrain Voice Match

      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Mini's hotword sensitivity

      - Open your Google Home app
      - Select your Nest Mini
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Mini more responsive to the hotword.

      We would like the opportunity to take a look and investigate the issues that you encountered with your Nest Hub Max so that we can improve your experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great quality smart display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality smart display with a good camera. Love the sound of the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I went back and got a second one for my bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may buy one more I like this so much it is nest so I can see all of my Nest cameras locks smoke detectors in one place that is much bigger then my phone

    I would recommend this to a friend