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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4105 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,105 reviews
  • Pros mentioned:
    Camera, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice looking, easy to use, good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to pair with my other small hub. It's works well with it. I have a house full of Nest indoor and outdoor cameras and they automatically paired up. Ease of use, nice looking and sounds good, can't ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. The larger screen is a plus. It seems to process requests a bit faster too

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Can't get much better than this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a huge Google Product fan for a long time, and when I saw this I couldn't resist buying it. Large enough screen to see from anywhere in the room but not too large where it's obnoxious. Quick Facial recognition shows you your own personal updates, such as weather, news, travel times and etc, all to your liking. The sound is great, picks up voices clearly while rarely accidentally activating to other activity such as a tv. Not even mentioning Google Duo, Google's video call program, can be downloaded on any device almost, clear calls, and when used with the Google Nest Hub Max, if you would like it can even zoom on faces to keep the focus on you, and blur the background to hide a messy room or etc, Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hub, good Nest cam, terrible Google Home cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good hubs and a decent camera with the Nest app but if you value them as continuous video feeds, do NOT migrate to Google Home because despite the Nest branding you will lose the 24/7 video history. And it's not well documented. Once you migrate you lost the ability to revert - and worse - you can no longer review footage without events marked in the timeline (so basically anything that is not immediately in front of it).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice but pricey

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dig my Nest Hub Max for a main room that functions as a central home control device. Nice picture, good sound, and easy interface BUT its not as responsive as I would like and its SUPER pricey even years later.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Above expectation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart home assistants: Echo dot -- broken not long after purchase. Google home -- can't always hear me. Echo spot: it's good but the screen is small and it's not very intelligent. I finally got the nest hub max and I love it and here is why: 1. Big screen with good resolution. 2. Good sound quality and it can be loud. 3. Can always hear you in loud environment or even when you whisper. 4. Much smarter than Alexa in terms of understanding your commands. 5. You can cast videos (mostly YouTube) or music from your computer or smartphone to it while you browse the web so that it can be your secondary monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Very useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good one, but with some small issues. Calling another person, for example, turned into an adventure of setting up and back and forth, especially that we started the device using one of our corporate accounts. Other than that, good sound, nice visible screen and the clock I can see without glasses. The light from the device is not invasive, it is pretty nice having it in the bedroom. Once we learn all of the commands for Google Assistant, it would be even better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DraganS. We appreciate your feedback about the Nest Hub Max. We’re glad that you like some of its features, and that you’re ready to explore other ways to enjoy it in the future. We’re sorry to hear about your issue with calling another person using your Corporate account. Corporate accounts or Google Workspace can be used but some features are not available and one of those is the calling feature/Google Meet. To know more about this, please visit this link: https://support.google.com/googlenest/answer/7571892

      If you need help around the performance or functionality of the Nest display, feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use with all my other smart products as outdoor cameras, doorbell and light bulbs. I love how i can control music from the hub to my speakers and mini hubs throughout the house. Even the bathrooms, every room is a concert

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a wireless camera to keep eye on any area in your house that you put in. Speaker is loud and good quality. Screen big enough to view whatever you want to see on there. Great price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Smart Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Love our new Nest Hub Max. Can do so many awesome things with this smart display from Google. Allows us to control so many devices in our house from one spot. And we get to enjoy so many of our memories as the screen scrolls through our family photos when we are not asking it to do something for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is great from viewing people at the door with our doorbell and it is very clear. Then when we need to ask it a question or play music the sound is so much better than an Alexa! Considerably better! This was on sale when I bought it, which is why I felt that I should try it on sale. I will definitely be keeping this! It’s so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a year before I connected it. Works well except I can’t get the sound very loud. Playing music it’s booming but ask it anything snd it’s not very loud. I also use it to randomly display my picture gallery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Picture quality and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality large display with excellent sound. Already have a 7" google hub and wanted the larger display. Looks great in the living room. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Google Home...Homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect with Google Home environment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Great Home Technology Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and operate. Ask "Hey Google" and it will tell you how to use it. Wife loves ability to do facetime calls without having phone in her hand while cooking. Camera acts as security feature while we are away. Able to adjust my Google Nest thermostat by simply saying "Hey Google change temperature to 73 Degrees".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    A Better Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Good screen size. Good speakers. Easy to use. Decent video quality. Helps with connecting all devices

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 4 out of 5 stars

    Amazing Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device because the screen is larger and you can actually make and receive Google Duo video calls on it, In addition to viewing the Nest doorbell video, this device has a bunch of features. It has facial recognition so it says good morning and good afternoon to you if it views you. It can be used as a video camera in your home if you need to monitor your home. It is a pretty nice device with lots of features. The Next hub allows you to access your Google home devices on the screen in addition to being able to stream things like NPR, Bloomberg, iHeart radio. I think it also allows you to watch Netflix on the screen. Cannot say enough good things about this device. I love the timer feature. It allows you to start multiple timers where are great when you are cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    So Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub has been extremely helpful in allowing me to multitask in the kitchen. I have 6 month twin boys that keep my hands full. I use the hub to bring up recipes, turn on/off/dim lights, video phone calls w/ out of state relatives that want to see the kids (quality is awesome and the camera follows you around the room) and of course voice activate spotify on it. Also if I'm in the middle of cooking I can play sesame street for the little guys so I can hopefully get through a recipe. I can do it all with my hands full using my voice. I also recommend using it to remember b-days & appts. The AI is not perfect there some minor quirks but nothing that takes away from the experience. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very Nice Upgrade!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use in our Living Room for music and just general info. I've had it in my cart just waiting for it to go on sale so it was an even better value. We've been using the Google Home and it sounds good but this sounds sooooooooo much better! I love the screen because it displays info about what song is playing and any information it has on what you're asking. I never thought just having a picture of something would make such a difference. I also love how it will show the status of all my Google Home devices. Great purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best kitchen accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd purchase of this product! I have one, I bought my ma one and my grammy one. Love how we can video chat even though we all live in different states. We play cards together, love being able to play music and watch YouTube videos when I’m learning how to cook as well lol. Love the whole Google home products.

    I would recommend this to a friend