Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $183.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,106 reviews
  • Rated 5 out of 5 stars

    Best kitchen accessory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd purchase of this product! I have one, I bought my ma one and my grammy one. Love how we can video chat even though we all live in different states. We play cards together, love being able to play music and watch YouTube videos when I’m learning how to cook as well lol. Love the whole Google home products.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    The best Google assistant yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Google home and Google mini's. The Google Hub Max is on another level. I wanted something for my kitchen so I could watch TV (sports) but also use the other features of the Google assistant like setting a timer. This was a way for me to get my TV service (Youtube TV), TV and speaker all in one. I was originally going with a TV and a streaming device but then I would need a Google mini as well. I paid a little more for this but couldn't be happier. The picture quality is great, the max was better because of the bigger screen size. I'm not even using the full functionality yet. I'm looking forward to testing video calling soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet fast easy to use and it's great much easier to see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home hub but terrible office assistant.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting: Office Goal: Smart speaker to make work phone calls and have my calendar readily available Phone: iPhone 13 Pro CALLS: This did not meet my expectations to be used as a smart speaker nor as a bluetooth speaker to make work phone calls. Using it as a bluetooth speaker was unreliable. Using it as a smart speaker by asking it to call certain people requires the use of Google Duo. I got it to work to the point where the call recipients would see my name (instead of a random Google number); however, Google Duo (as of Feb 2022) has a significant voice volume limitation - I could barely hear the person on the other end of the call. CALENDAR: A work calendar-only setting is susprisingly NOT available. The hope was that I could have a calendar-only view at all times and maybe go to a photo viewer as a screen saver if necessary but that was not possible. This device wants to be all of the things, all of the time- home hub, calendar, weather, news, YouTube, etc. Attempting to get it to do one thing only (e.g. Calendar) is almost impossible. Functionally, this is very much a home hub situation...as in, it's much better as a passive piece of equipment in the kitchen or living room to do smart home tasks, watch some videos, get Google Assistant to run tasks or searches. 4/5 STARS: Previously, I've used Siri, Alexa, & Google Assistant and I believe Google has the best smart hub assistant. However, all phone calls go over Wi-Fi by using the phone's contacts and essentially creating a virtual phone with your. name on it (have to manually add that feature to show your name on the recipient's phone). Google does this through Duo the same way Amazon Echo devices use Alexa. Google Duo is also, respectfully, absolute garbage... it could be so much better, but it isn't! Note that I am using an iPhone so there may be so incompatibilities there. The HomePod actually controls your iPhone directly, which is much more convenient but reliability of consistent performance just wasn't there with the HomePod (original & mini) either. Some of the features on the Nest Hub Max are fantastic for use as a home hub- having it pull up music, YouTube videos, controlling smart home devices (e.g. Hue lights)- I would definitely recommend it for those tasks, specifically.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi David, we appreciate you for sharing your review. We're sorry to hear that your experience with the phone quality when using your Nest Hub Max was less than ideal. We appreciate your feedback on this feature and know that we'll relay this to the right team for future improvements. If you need further assistance with the other features of your Nest Hub Max or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Memories at a glance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Having all of my photos rotate ofy children on the large screen is wonderful. I love how loud the speaker portion is as it fills my house with music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Smart Home!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I love having my Nest Hub Max both for information, music, and security!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    DEF WORTH THE $$$ GOOGLE HUB WITH A NEST CAM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen and speakers are amazing. The screen is easier to see from across the kitchen and the speakers really fill up a room. You can adjust the equalizer of the speaker from the Google Home app. Also, the addition of the camera (which you can physically switch off) makes calls via Duo (on Apple or Android) a lot of fun to use and very useful. I love FaceTime but holding the phone can be cumbersome if you are cooking or doing something else. The camera will follow you around on screen as you are in a call. Pretty cool in my book. You can cast videos and TV shows to the screen and watch YouTube, too. I love it all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    wow, nice speakers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the smaller hub with this, both work excellent, just wanted larger more functional device. Nice display, great sounding, easy to use unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sized Home display with quality sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I went full time work from home and use it as my display for nest home controls, lights and cameras. Displays our photos from google photos from my phone, its a great live photo frame if you dont like it for anything else. I personally use it for everything google home display related. Viewing nest hello when someone rings the door bell, turning on and off lights, times, thermostat controls and even playing music. Display is great and very nice way to start my day when I sit down, get caught up on my calendar and just view what is going on. Pricey investment, but I would do it all over again in a heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best tablet for home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the software, it’s not slow like Alexa. I love the screen size, the fact I can sync my arlo cameras to it and my Apple HomeKit for hue and my Apple HomePods. It’s amazing. Can watch YouTube on it. Ask Google to search anything and quick responses. It’s 100% amazing plus the speaker is extremely loud!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Next Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Sound, easy set-up, nice big screen, and convenient to use. Easily receives commands. Nice style. Recommend for all who need hands free with capability to video chat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google Hub Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size so much bigger than the one I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great monitor to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and the many functions it posses is wonderful, its extremely useful in talking to the person on the monitor clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Way to Go, Google!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hub to use with my security cameras on the Google system. I found out that it does many things in addition that are useful and I never knew about. I can set an alarm, play music, monitor my cameras, ask questions, etc. Got 100.00 off on sale. I am very pleased with this device. Great job, Google!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the nest displays. This 1 is a little better bc its bigger. Sound is better and I like camera on it. Wish the small ones had a camera as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loving it !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!!! Very satisfied with this item! Would highly recommend it. I even bought one for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another win for google

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased this nest and am thrilled! The build quality is excellent, exceeding my expectations for the price. It’s easy to use. this is the 2nd one ive bought. Shipping was fast, and it arrived in great condition. I highly recommend it to anyone seeking reliability."

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Bigger screen!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first generation Google home hub! Bigger screen and better sound plus a camera so that I can Google Duo with the family when I'm traveling for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cchoice for a smart hub.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So.much better than other smart hubs. I tried another and only was so disapponted in the perfermance and support for other smart devices. Once I started using Google, it is clear they are much better is support for other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Pretty awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functionality. Works great with home automation. I linked it up to turn smart bulbs on and off. Has a bonus nest cam built in. We use the Duo to make video calls. Definitely a nice touch for added Convenience for day to day tasks. You can set reminders, watch YouTube, get personalized news, listen to music. The speakers are good quality, it will fill a medium to large room with good sound quality. If you’re concerned about privacy there is a switch on the back to disabled the camera. Overall it’s a pretty nice feature in the house, because it can do so many things in one device.

    I would recommend this to a friend