Customer Ratings & Reviews

Great overall. Good screen size. Good speakers. Easy to use. Decent video quality. Helps with connecting all devices

We previously had the 7" hub and decided to upgrade. It was a wise choice and we are so happy with the larger display. The sound quality is better than expect for such small speaker and the video calling feature is a favorite for our little one to call loved ones without losing our phones.

I do really like this hub. The bonus being the camera which can also serve as a security camera. I have many smart home products and this for control of our smart home, a superb communication device either using video (google duo) or just voice calls is superb. Whatever smart home eco system you decide to use, in my opinion Google has the best products and integration. I love the fact it recognizes me and tells me good morning and displays my photo history reminding me of times years ago. You will not be disappointed with this device/technology!

Amazing screen amazing features and easy to use the only problem that I had is that doesn’t work with ring

Love the larger display and better sound. The camera tracks while video chatting and it's nice to keep an eye on things when we're not at home.

I really enjoy this google hub. I really like the camera and how you're able to review footage with nest. You actually get a month free and you can subscribe if you like to review and store your history. One down fall is that I thought it was compatible with ring but it's not. I was hoping I would be able to see who's at my door on the hub but I found out that it works with Alexa. Maybe that will change in the future. I still love Google.

we got the bigger Google for the camera and have loved it. We put it in our daughters room to replace her Google assistant and her baby monitor. She loves being able to lay in bed and watch a movie to go to sleep and to be able to control all the gadgets in her room on her own. she asks Google for the weather every morning so she can get dressed and tells it goodnight each night to set her alarm for school and her night time sounds. really has been one of the best purchases we have made.

Huge screen, love how it has a built in nest camera for when I’m not home. Easy to use and hook up to your phone. Would definitely recommend

"I bought the Google Home from Best Buy and it's been a game-changer. Setup was easy, and the sound quality is excellent. The Google Assistant is incredibly smart and helps me stay organized. The sleek design looks great in my home. Highly recommend!"

This was bought for an smaller version, improved are screen size and responses of commands, more hardware are now integrated with this unit than before. Picture are great, sound are much more clarity EQ setting is a plus. Built in Camera is okay not so good, wish there were a tilt option for the camera so it does not pointed upward toward ceiling all the time. Maybe next version will have this function. Overall was an excellent purchase recommend to anyone that has the older version with smaller screen. Black Friday Price was 199.99.

I bought this for a Christmas gift for my wife and she just loves it! She’s already setup her new cookbook as well as using the timer functions. I’ve set it up for our Swann security cameras and she can see who’s at the front door by just asking Google!! Very cool! We did not setup the internal camera because the device is in a relatively small kitchen. The sound is great, we just setup Pandora radio and it works great! You will not be disappointed with this purchase and Best Buy had a free google device as well with the purchase!!

I think the size is perfect! I really got this for the smart display so that I can easily grasp the time of day, weather conditions and also have a smart tablet compatible with Google Assistant. This has exceeded my expectations on its use. The product easy easy to set up and seems to fit my room asthetics very well.

Google Hub Max is a must for our kitchen from simple timers to help with complex questions the Max with it vibrant easy to read screen has been a great addition to our home.

Perfect size for living room to display photos. Works well with commands.

The best hub max has been great for us. It’s a good way to view different apps and tv while making meals. I can pull up different recipes while cooking. It controls my smart home bulbs and devices as well. The added bonus of the camera on this is nice for the piece of mind of checking up on the house while I’m not there. We have the regular size nest hub and the speaker sounds much better on the full size unit.

Had this for about a year before I connected it. Works well except I can’t get the sound very loud. Playing music it’s booming but ask it anything snd it’s not very loud. I also use it to randomly display my picture gallery.

I love the Max. I look for recipes, weather, general info all the time. Have one in my kitchen, bathroom and home office. Watch TV programs with You Tube TV when I'm getting ready in the morning in the bathroom. Make video calls with Duo. Create my grocery list each week and syncs with my phone when I'm in the grocery store. Turns on my lights. Communicates with my Nest thermostat. Planning to next get cameras at front and back door to view on my Max's. I love these little buggers!

Nest works with many smart devices... but not all. I am using this device in our kitchen. Overall, I am quite happy with this device which has good sound and is very usable for short video calls, and is really great for looking up recipes overall. There's a new 'pause' gesture as of Dec 2020 that is supposed to pause a video when you hold your hand towards the unit palm out, but it is not working for us. (Yet?) If you have other smart devices in your home, check them for compatibility and if you're not all-in on one platform, just be aware of what integrations you might be missing. I'll give two examples of video cameras. I have both Arlo and Ring cameras. Arlo is a 3rd party who doesn't make smart assistants like Google, Apple or Amazon. Their integration with Nest / Google Home is fair. I can usually get my cameras to display on the unit, but the Arlo video doorbell sometimes will not display, and if it does, it will display sideways. I also have a Ring camera on my garage and it won't display on the Nest at all.. very likely the reason is that Ring is owned by Amazon, who probably thinks of Google Home as a majority competitor to Alexa. My Liftmaster/Chamberlain smart garage door opener integrates to Ring, but not Nest, but I haven't tried actually installing the Chamberlain myQ app on the Nest. (It works fine, of course, only Android smartphone. As does Ring.) At any rate, I would absolutely recommend this device UNLESS you have nothing but Ring cameras. If you have only Ring cameras, you probably should buy an Echo Show instead. I do have some experience with Alexa and I think that Google Home gives better search results when asking natural language questions. If you ask about trivia or historical things, you're much more likely to get the right answer from Google, as of this review (1/11/21)

This is definitely an upgrade from the google (nest) hub. The bigger screen makes using it a lot easier and it also has much better sound with the subwoofer. Similar to the other it utilizes most of its set up via the google home app which at times can be frustrating. It is very reliant on voice to accomplish most of its tasks which can be either a plus or minus. For instance, it took me almost an hour to set up making google duo calls on it because it all had to be done through apps and setting up individualized profiles on the hub max. It would be easier to have a native app on the device so that my kids could use it which is the reason I bought it.

We like it. The larger screen is a plus. It seems to process requests a bit faster too