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Customer Ratings & Reviews

Your price for this item is $183.99
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Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,106 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than a digital photo frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 80 year old mom mainly so she could see pics on it. My family created a Google photos share so we can all share photos to it. A few grandchildren scanned actual photos mom had from all the past years and uploaded them to the shared account also. Set up was super easy for ME-she wouldn't have been able to do it as she is not techy. I had been looking for a photo frame for her but was concerned they wouldn't work because she lives in an apartment without her own router. The bldg has guest internet. It was suggested to me to just spend the little extra to get the Google Nest. I'm SO glad I did because she is LOVING seeing all these old and new pics as well as loves that she can tell it to play music and make/receive Duo calls. She also likes that the screen darkens when room lights are off. I know she isn't going to get the most out of all its features but I have no doubt this was the best choice I could have made for her. I only gave this 4 stars for value based solely on the fact that getting things on sale or a deal is always great- who doesn't like to save a little money. But I wouldn't hesitate buying this again. I also really appreciate the gentleman at Best Buy that helped me. He thought it should work with just guest internet but also told me it wouldn't be as secure. I asked if it didn't work if I'd be able to return it and he assured me I could. I'm SO happy to say I didn't need to return it! And I just love that I was able to make mom so happy reliving all those memories.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I waited for this smart display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I waited for this smart display. I was going back and forth with wanting to get the Lenovo 10" and this one blows that one out of the water. The Google Nest Hub has a beautiful screen with unparalleled clarity. The NEst camera is an awesome added feature since my whole house already is a Nest and Google Home house. The facial recognition is amazing... it automatically recognizes you when you enter into the room and notifys you of your Calander events (which has already saved me twice!!!) and tells you your route to work and if there are any accidents or slowdowns on the way. Plus the sound out of the speaker is loud and clear! This is everything I wanted!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Perfect for many reasons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have or are planing to get a nest hello, get this to go with it. As soon as someone pushes the door bell, the image pops up on the hub max almost instantly. Also, making duo calls is awesome with the max because the camera auto adjusts and makes sure you are framed in the center from anywhere in the room. The speaker on this thing is one of the best I've heard on a smart speaker too. Filled up the whole living room, dinning room, and kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 4 out of 5 stars

    Better screen size, better sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub Max is a nice upgrade with the larger screen area and better sound. The built in camera is nice too as it recognizes you if you turn this feature on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of these around the house. This is the only one with a camera built-in. The number of things that you can do, simply by talking to google is fantastic. Looking up recipes or doing unit conversions is easy, just ask google. The camera is a good feature for us, because we have work crews coming in and out right now, and we can monitor progress remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Screen size is large love it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better screen and more bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version with the smaller screen purchased this one on Black Friday for a good deal. This has a larger screen plus awesome speakers to it. Plus since I have an Apple phone and can use the Google duo to video chat with people who have android phones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of Google devices and this one is the best so far. The large screen is very good and a great picture wallpaper. Having the camera is a great added bonus. It works great for the face recognition and as a nest cam. The speaker is very good and probably only second to the hub max. If your looking for the best all around Google home device this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I really enjoy my Nest Hub Max 10" display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Nest Hub Max 10" display very much. We put it in the kitchen where we can watch a quick show or listen to music while we cook and eat dinner. It has great sound and is easy to operate and has a really nice clear display. We got it on a Black Friday sale so that was super nice. If you like music, tv and news all in one place, you'll love this little device. I couldn't be happier with it.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    So so

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up but does what it needs to do. Could be easier to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    A must for any house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build and quality. So easy to use and definitely great for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Best Google Assistant Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Google-Nest Hub Max. My son and daughter are 1,800 miles away and we "Duo" with it often to interact with the grandkids. I makes a great additional security camera (although it does not have "night vision)." You can set it up to display pictures, set and name numerous timers, stream your other cameras, look up recipes, play music and many things I have yet to discover! It is a very welcome addition to the kitchen counter.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Ecosystem Capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full Google Assistant Smart Home Ecosystem. I love using the Google Nest Hub Max to help automate my home. It’s ability to work with multiple smart devices in my home make it so awesome. Great sound. Amazing features. Top of the line product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for multiple uses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! We keep it in our bathroom and play music while our son gets ready for bed. It’s easy to check our cameras and the weather. We’re going to get another one for our kitchen. We have found that this is much easier to use than keep your phone open at all times. We also use this as a monitor to watch our son on the camera when we’re on work calls.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my husband. I have only had it a few days but I am already in love. Being able to see pictures scrolling through is by far my favorite part but not far behind is the camera, my children and I are able to video call my parents anytime and during covid especially is wonderful. I love that I can ask google for recipes or get information on things I need without even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best Nest Hub.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and all the things we can do. We had the 7in but had to be with the Hub. Larger and easier to see from a distance. Great job Google.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this model, I already had three smart display; a JBL, a Lenovo 8" and the 7" Nest Hub. The Nest Max Hub fits perfectly in my kitchen and the 10" screen looks great. The sound is clear and the bass is decent. The smart features are the same as the other plus being from Google, it gets the updates first plus Netflix. Satisfied with my purchase. It's a good excuse to stay longer on the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Large screen, Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little older so the larger screen is really nice. I don't make calls or anything fancy but I do view my various security cameras. The one thing I really like about this is the sound! It sounds very nice compared to my original Hub. One thing I don't like (and it might just be me) is how difficult it is to set this up for multiple people and accounts. I still can't quite get it so others can not view my calendar and I don't see theirs. I am sure it is something I am doing incorrectly but it still seems much more difficult than it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the Nest Hub and only anticipated a little better sound quality. However, this product has exceeded my expectations. The screen and speakers are great. The bass really thumps! New useful features are constantly being added. It also has a built-in camera for video calling and home monitoring. The camera also enables the ability for gestures with capability to identify people. A great device for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can't The Nest Hub Max Do??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hands free, visual and informative options you get with the Nest Hub Max is absolutely amazing. At least for me it is because everything I ask of it from making a call, show me this or that to find my phone, again simply helpful and amazing all wrapped in one. I say try it and I'm sure it'll make a lovely picture slide show screen if nothing else!!

    I would recommend this to a friend