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Customer Ratings & Reviews

Your price for this item is $183.99
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Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,106 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great helper in the kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to setup the Nest Hub Max in the kitchen - great helper when it comes to watching recipe videos and controlling all my networked devices around the house. Love the fact it recognizes that it's me when I walk in the room. (If that freaks you out you can turn off that feature!!)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Home is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my smaller version of the Nest Hub Max with Google Assistant for this larger version. Well worth the money. It was up and working within a few minutes. My music play list is fantastic and I use the daily reminder to take my medication. It has many great functions that I use several times daily for example; "Hey Google what's the temperature?".

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger display than expected but i love it! use it to watch netflix while cooking or control thermostat easily, make video calls. camera is very clear and can check on house while at work through the nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great google product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest hub max has so many features that are a pleasure to use. It has a nice design and comes in two finishes chalk and charcoal to fit in with any decor. The 10 inch screen displays your photo gallery and other information with great picture resolution. Listening to music sounds great from the speakers and the built in camera has many features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max Smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image and video quality and sound is perfect. I like it and recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Home hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original google home hub, and the increase in screen size and the bigger speaker makes a big difference. We have also used the camera for google duo calls, and an extra "security cam." Very satisfied, we use it every single day for youtube videos, nest cam, and music which the bass makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max 10" - Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Nest product, and it's wonderful. The screen size is great and very clear. I was leaning either toward Nest or Amazon. Most stuff I have is Google and decided to add on the other Nest products - like cameras and security. It was on sale and for the price and quality, I made the right decision. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    No night vision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for 1 day do to the fact that the built in camera doesn't have Night vision, other the that it does have a clear picture during the day but with all the lights off nothing but a balck screen, definitely something google needs to add if they decide to do a 2nd Generation of the max until then I am just going to use a indoor Camera with night vision

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ew1973, thanks for sharing your feedback. We’re sorry to hear that Nest Hub Max didn’t meet your needs.

      Night vision is a great addition to the Nest Hub Max’s features. We’ll make sure to pass along the details of your feedback to the right team as we’re always working on improving our products and services. For any other support needs you may have, you can always reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great addition to our home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with Google for home control of our Hue, Nest, and various smart plugs. This is the perfect size for the kitchen to work as our smart hub and viewing streaming TV, recipes, or listening to streaming music. The screen is a great size and the sound is decent for the size of the device. Face ID and Duo video calls work great. We especially like how the camera follows you while on a call, which is helpful when you're busy in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Me likey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I own two of the smaller size hubs and she wanted the larger size for our living room and it makes a "huge", pun intended, difference. I highly recommend getting it if you like the android ecosystem. Great quality and great sound for a small device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Display & Functionality Hub on The Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub Max is superior to anything on the market. This product ‘s performance is addictive and allows you to do everything from hands free video & voice calling, control the thermostat, security cameras, lights, play & control media, music - either by touch ir voice control. The list is endless and there is a camera built in - so rooms in your home may be monitored if you choose to use that function. If used in tandem with your Google Nest doorbell - you can see and monitor who’s at the door& choose how to respond. Can’t say enough about this awesome product - and have them all throughout our home. We won’t even cover the capability of watching YouTube, TikTok, Netflix, ect.on the Hub max - I’m just addicted and absolutely liove the functionality of the google calendar and all of the endless features. Beyond excellent !! can’t forget the Booming sound when streaming music - this bad boy delivers base bug enough for a backyard party.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many google nest mini's and hubs, decided to bite the bullet and get the max when it went on sale. Really didn't need a big display but wanted the better sound quality and hd display. I am impressed with the beautiful picture quality and better audio. The audio wasn't what I was hoping for but still pretty decent. Can't really compare it to any of my Bose speakers but it is a big improvement over the standard display. The camera works very well with the nest app, only thing I don't like is you can't turn the camera on from the app. No biggie, just wanted to have the camera off (turning it off in the max settings) and be able to turn it back on in the app. Also I wish they had the mechanical switch to turn off camera separate from the mic, you turn the switch off and your assistant is pretty much non usable. Have to turn camera off in the settings screen instead. Overall it is a nice display, not sure if I would have bought it for full price though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Far more for the money and better then any Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am thrilled with this product not only is it far better than any Amazon Alexa product I ever had but without any of the fees and without ever having to worry that they’re going to cancel me for no ridiculous reason plus for more information and better speakers to boot

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    My family loves this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a regular hub and having this hub max makes suck a huge difference. Literally! The size of the screen and sound from the speakers is so much of an upgrade. We have it in the kitchen, so the hand gesture recognition to stop and resume music and videos help a lot when we can’t touch the screen with wet or dirty hands.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max (get yours!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have the smaller Nest Hub and this one is even more awesome. It's intuitive and works well with our household of Sansung Galaxy lovers and Google devotees. Sound is great and works well with other Nest products. We have the bigger Alexa, too, but are all in favor of this Nest Hub Max 10".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for seniors, I swear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 in our home. I purchased this for my 90 year old father in law, to allow him to keep his independance. This allows him to see his outside cameras, and make video phone calls to his adult children and grand children. Paired with a doorbell and cameras, they can check on him as he goes about his daily activities. He is amazed at how easy it is to use. He doesnt like his daughters hovering over him all the time, so they check in with these as often as they like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Hub Max and the controls are easy,very responsive and easy to navigate,works well with my other connected google smart devices and being able to use YouTube is nice.Anyone who is looking at getting into the Google ecosystem highly recommend the Hub max to compliment your other devices.Speakers sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After family member had one and I liked the size of the screen and camera made it more exciting to buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Really enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the ease of use, the display is great, read recipes in the kitchen. Very helpful with small tasks, timers, alarms. Good sound for music

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Bigger price & screen and hopefully worth it soon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really want to give 5 stars to this because it's already helped me care for my home and live in parents, but still has some quirks and features to work out. I saved a year to buy the Max due to it's larger size (and much larger cost) than the regular Google nest hub, to use as master control/communication center from my kitchen. I I am close to having a Google mini speaker, hub, lights in each room to help me and my senior parents with added accessibility, safety and information and for the most part it's great. But it really needs more direct app features such as ways to open Google photos directly, actually search and use YouTube easier, be able to access Google apps and use Netflix and other included apps directly instead of having to stream from phone. It's also more difficult to save and access recipes than expected which was one of the main reasons to pay more for the Max vs the much cheaper Google Nest hub. Hopefully Google will get it together soon!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LinettePM, thank you for sharing your review of your Nest Hub with us. We're sorry to hear that your experience with the overall performance of the device has been less than ideal when it comes to integrating the apps better to the device. Rest assured that your feedback here will be relayed to the right team for potential improvements we may have in future updates. If you have additional questions or need further assistance with your Nest Hub, feel free to contact us on our Google Help page here ; https://support.google.com/googlenest/gethelp Nest