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Customer Ratings & Reviews

Your price for this item is $183.99
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Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,106 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the living room and the speakers are good

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Hub love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hub. The video call function is awesome. The camera follows you around the room. Ths sound is great. Casting music and video is super cool. I love it!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with set up, Be particular with commands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is a bit of a hassle as I’m still running into issues/not fully set up with this after after a month since setting it up. Camera display only works for my fiancé’s account but not mine (even though I was assigned admin on the Google home account. Other issues like phrasing your commands in a particular way can be a bit annoying (ie “open Netflix” is not a command it would follow but “play [show/movie name] on Netflix” works. Sound and video quality are great though.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your feedback on the Nest Hub Max, MattA. Sorry to see you ran into issues setting up the device. We’d be happy to lend a hand and make sure everything is running smoothly — when you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Trade Offs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cons: concerns about privacy if you use this to its full capacity; extra cost to use it to monitor movement in your house when you are away (records to the cloud). The pros: great rotating photo function; you can set up routine - eg, morning routine for weather, news, schedule, etc; I paid this with another Google mini in my kitchen for stereo sound; very handy in kitchen for cooking (looking up recipes); fairly non-obtrusive

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition! The hub max has a nice size screen and the sound is exceptional as we stream music all the time. Located in the kitchen we are constantly asking google for help .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Good could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Google hub nest hub and I like the products this Max model That’s very good speakers and has a good sound I like the bigger screen the only thing I do not care for is the built-in camera because you can’t adjust the view at all and it’s normal Engel in points towards the ceiling rather than being able to email down slightly to pick up the majority of the room. Other than that it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just mind blowing: the google assistant is just from another world it get whatever you said to it and any command !! Even like my case we did in Spanish also and works perfectly Not mentioning about the amazing sound it has like if your tv is down this will have even better sound This is a must have item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on Black Friday for $130 and it is so amazing to have in the house. Useful for cooking, music in the background, timer, photos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Kitchen must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a kitchen must have from sitting timers to watching videos to even trying new recipes loving this thing and when not in use it doubles as a digital picture frame. And even though I’m an iPhone person I can still link it to my Apple Music and just ask Google to play me some tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Pam loves her Google Nest Hub Max Smart Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all my Google products, but this Nest Hub Max Smart Display is the best. It's the size of an Ipad, I use it everyday in my kitchen for cooking, news, tv series, questions for Google. I've been giving them at Christmas too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    It's big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice upgrade from smaller Nest Hub. The gesture function surely is very nice to have. But unless bigger screen, better sound or camera is needed, it makes more sense to have 2 or even 3 Nest Hub rather than just one Nest Max. Also, our Nest Max seems to freeze occasionally and requires a reboot.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Seattleguy, thanks for posting your review. It's unfortunate to hear that your experience with the sound and camera of your Nest Hub Max has been less than ideal. We'd like to know more details about your Nest Hub Max freezing occasionally so we can help identify the cause and provide you with troubleshooting steps that may improve your experience. Please reach out to ur support specialists by contacting us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big screen. Really responsive to voice and face. The NestHub will notice you looking at it from afar and become ready to respond. Great for use in kitchen as timer and recipe research. Works great with Spotify and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the purpose of controlling my new smart gadgets (Geeni plugs and cameras) via the Google Max. Works great with the Geeni devices. Love the Hub Max for keeping track of my reminders, calendar, and telling me how my commute is every day. Great sound when playing music and YouTube videos. Glad I bought it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this hub in our kitchen and it's amazing. The display is clear and bright, it doubles as a Nest Camera and work with other cameras we have. Just a nice accessory when you are in the kitchen cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great, overall great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this even more than I thought I would. The functioning is pretty seamless, we can watch tv, check the weather, listen to music, everything. We put ours in the kitchen and it’s a really fun addition for when I’m cooking or doing dishes or entertaining friends

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 4 out of 5 stars

    google nest hub max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    main reason compared to smaller 7 inch is sound and video calls. great display and of course google assistant. We really found this very useful in our house to check cameras outside to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large display, enjoying , very easy to use. Customer service was very good, helped me with the decision. decision

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little device but wait untill its on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device but wait untill its on sale. I use Google Duo video phone a TON and this is super convenient. Callers love the auto panning and tracking. Google assist makes this a hub or centerpiece of your smart home. Music sounds great out of the speakers! Smart photo frame is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Upgraded to Max Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the upgrade! We bought it specifically to have video calls with our children. The display and quality of the camera are outstanding. Well worth the update. We also find the larger display much more useful for recipes and other queries. There are a lot of features yet to be explored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Kitchen Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this all of the time for playing music, setting timers, finding recipes, adding to our schedule, and more. This is great!

    I would recommend this to a friend