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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,106 reviews
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily able to access my devices and see my cameras on the hub. Nice built in speakers for clear listening

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricier than the smaller Nest Hub, the size and additional features are worth the difference. The camera is great for security, family video calls, and the addition of gestures to pause/play media. Sound quality is also impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very helpful assistant, reliable security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! In addition to being very helpful with cooking, I like that it provides home security by doubling as a security camera. Works very well for learning new cooking techniques (AKA ‘hey google, how do I chop an onion?’

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome for the kitchen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Google hub every day, mainly for entrainment while working in the kitchen. Love using this to show personalize picture albums as screen savers. Great sound and able to cast music to multiple Google devises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Must have for Smart Home Set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you are creating a Smart Home Setup. Google Nest features are easy to use and allow other smart device integration. The large display is very high resolution and app layout makes it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for watching live TV on YouTube TV and have several items in my house set up. I can control my whole house with voice. I like the size of the screen, but the microphone it not as sensitive, but speakers are better quality than the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Easy and quick setup. Useful when preparing a recipe and your hands are engaged in prep or cooking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for videos and Google Assistant. The Nest camera is nice for the daytime, but I hope if they make a newer model, the nest cam has night vision.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, 2legit2quit! We’re grateful that you like the Nest Hub Max and its features! We hear your concern about having Night Vision on the Nest Cam built-in, and we've taken note of your feedback for future improvements. We hope you’re getting the most benefits out of your experience. And if you find yourself in need of help with the performance or functionality of the Nest display, our dedicated team is just a few clicks away here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display! The only thing I would like it to have is the sleep monitor that the smaller version has.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this. I just wish it could integrate with ring security cameras. I love watching YouTube TV and regular YouTube videos on this. Good sound quality. I think the price is kinda high... may get another one when price drops a little lower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just wanted bigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in the kitchen! Easy to have google play movies, listen to music or call out a recipe. We also use it to see who is at the door after we installed the new nest door bell as well as help control the “smart lights” we installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this device for a while and Iove it .so I decided to get one for Christmas for my daughter and she loves it also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome Google Hub!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this! Very useful at home and no need for separate unit, such as tablet, tv and a hub.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really enjoy our Nest Hub Max! We use it in our kitchen were we love to listen to music from Spotify or Pandora while we cook. Linking our Google assistant has also been very helpful with setting reminders and scheduling appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love this. It's so much larger than the original.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Nice and large. And the camera works great too. I have it set for when I'm away to go on. I have 2 Nest Hubs, 3 minis, 1 original Google Home in my house. I listen to music on all at the same time. This one sounds so much better than the original one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Perfect Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this to go with my other Google Assistant/Nest devices. The display is huge, the speaker is loud. This makes the perfect Hub for pairing with your other devices. I'm very happy and would buy it again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and sound on this hub is very nice. I listen to music on it almost daily. The Google assistant integration along with Duo and video calling makes this a hit. I would definitely recommend it - especially if you can catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The info center of our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Google Smart hub Max. We keep ours in the kitchen and the camera on it is great for us to check in on family and for our kids to make calls. They're able to use it to check the weather, set alarms, listen to music, and a lot more. Our kids honestly use it more than we do. We are constantly using this in our home day in and day out. The sound quality is great, and it's much louder than a regular Google Smart hub. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as I expected Easy to use A little bit pricey but good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Handy - Easy Set Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has good resolution and good size. Set-up worked well. Voice commands successful. Video call 1-to-1 is nice -- hope we'll have an update to accommodate multi-video-callers. Overall, a handy addition and a good start on a "smart" home.

    I would recommend this to a friend