Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $183.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,106 reviews
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Can view my cameras while in bed or whenever i place it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than Amazon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the amazon products. Since the last update in September. The features have been so much easier to use on here and almost all other products can be used with this hub. Great option for a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good morning Master

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Hub Max's. The screen is great for the size. The screen is a great size and very clear. I have my morning routine set up and it recognizes me as soon as I walk into the kitchen. It knows me as master.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great nest hub max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the smaller version of this one and that one has moved to the bedroom. Love the larger size in the kitchen to see recipes better and much better sound to listen to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was a little bit of a hassle, but overall it works well and does what I ask it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job monitoring the house, synced with multiple devices and comes in handy when needing quick answers!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Meaningful upgrade from nest hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Max is a big upgrade from the hub display in our kitchen. The increased screen size makes viewing cameras, calendars and text easy. Installation was a breeze, since we had several nest hubs in our system already. Facial recognition is a double edged sword and trades off privacy for greater functionality. Since we already had facial recognition enabled on several nest cams, we opted in. You’ll need to decide whether you want an always on camera present in your house. The optional nest cam feature works well and integrates seamlessly into the nest app display and nest aware subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great picture and sound. Hub Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an amazing upgrade from the regular Google hub. It's a good size and weight. Streams Netflix, Disney Plus. I love that I can leave a video message and video call. Sound is way better also. Hub Max

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nest Hub is Expensive but beautiful, modern.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly integrated to smart home set up! Able to hook up to cameras, tvs, smart lights, nanoleaves, and other smart devices with ease. Wish it was removable from the speaker mount itself. But that's asking too much.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Works great. It has a big screen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smart home platform. I have a two. The 7" display and the 10" display. The 10" is big. Uses: in the kitchen for timers, looking up recipes on the internet, getting quick tips on food prep, temperatures, etc. It's invaluable.it responds to voice commands quickly and reliably. I also use it to control lights and some other items throughout my home. It bridges TV control, lights, smart outlets, smart lights. You can use it for google duo video calls. it has a privacy shutter to turn off microphone and camera or just turn off the camera via an on screen icon and keep the mic listening. If you keep the camera on, you can use the Google Nest application on your phone to connect to the camera and look into your kitchen (or wherever it might be). Its your choice on whether you enable or use this feature. Music streaming works great. Either googles music service or another service you connect to it. I use Spotify with it and use verbal commands to start it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Can’t Go Wrong!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is pretty good! This size is perfect for just about placement in your home - works great in the kitchen, living room or bedroom. Extremely convenient for daily use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this thing. we have a bunch of hubs around the house but we use this one the most. the large display is great and being able to use it to check on pets while gone is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The camera follows you as you move around and it’s pretty cool. The best/easiest device to share family pictures through Google Cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. We have this in the kitchen and it cycles through pictures, makes phone calls, plays music, acts as a broadcast system with other Google speakers and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NateS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is totally enjoyed because of the vision screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Great for the kitchen.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my boyfriend. We absolutely love it. We use it in the kitchen for several different things. We look up recipes, play music, ask google to set a timer, and can view the camera when away from home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Google Max Hub beats our Alexa Max Hub

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been an Amazon Alexa family from the beginning. But lately Amazon restricts playing songs from specific artists. Alexa sends you to a radio station that plays a song by the artist you select. The rest of the songs are by others. Alexa tells you to subscribe to Amazon Unlimited to play songs by a specific artist. We got used to listening to music by our favorite artists so this is a major change in benefits. Someone gave us a small Google hub. We asked Google to play our specific songs and—yeah he takes us to UTube music & we hear everything! So ,a long story short, we bought the new Max on sale for Christmas. We love it & the beautiful photos on the screen. Now we have the two assistants to compare answers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture easy to set up & use, great for keeping an eye on our dogs when we are out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We use it every day

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put one in our kitchen and it is by far the most used tech item in our house now. Some of the benefits of having an "infotainment" screen for our house are not lost on us but, by far, the biggest benefit has been for cooking. It's an amazing recipe "assistant" and we love it for that alone if nothing else. Otherwise, it works great with anything synced to Google home (we have some hooks in to our smart home system); linked right up. Setup is easy. Screen quality is great. Speaker quality is good enough for what it is (definitely better than the smaller model). All-in-all it's a pretty good value for the price! We use to use an old iPad in the kitchen and, honestly, this has been way better to use for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love our Google Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the smaller version of this but wanted the larger one to display our pictures so we could easily see them. We’ve just started using Spotify and love that we can play our music through it!

    I would recommend this to a friend