Customer Ratings & Reviews
- Model:
- GA00426-US
- |
- SKU:
- 6348560
Customer reviews
Rating 4.6 out of 5 stars with 4106 reviews
(4,106 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We love all the features and how nice it looks on our counter.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Google Hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, nice display. Video quality looks great! Good for media consumption.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Nice display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool display the picture quality is great all the google features are very easy to use the kids can't keep their hands off of it
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 3 out of 5 stars
Great product however…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation however I had to restart it due to some bug with the tutorial. Another issue was the phones werent connecting to the device to view the camera. The camera wasnt recording events. Again, i had to restart it and troubleshoot. It took a while to fix, so far its been working fine. No issues yet. Great speaker too. It would be great if they add more functionality to the device such as calendars and notes. All it takes is a software update
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Anon. We're sorry to hear that you experienced some difficulties with setting up your Nest Hub Max. This is not the initial impression we want you to have of the device. We appreciate that you did some troubleshooting on your end. If you need any help in the future, our team of dedicated specialists are always available to assist you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Great for kitchen!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally for the smaller Nest and returned it for the larger Hub. It just looked too small in our space. Glad I did - picture is great and it really is the hub to our kitchen.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Google assistant, Sound quality
Rated 5 out of 5 stars
Loving our Google Nest Hub Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the hang of this as it does more than my smaller nest did. Loving it so far! And, know there is more to learn and try.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Google home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device it’s been the best thing that I’ve ever bought. I love it because it’s sit in my kitchen and I can use it for recipes music. Anything that I really need
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Google made it great! But it could be better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to start my reviews out straight to the point: the cons. The tablet is great but if it could detach from the speaker that would make things easier. At times I had to use the tablet, picking up the entire unit was cumbersome and heavy. With that being said the tablet itself is a little weird and lacks substance. I found it a pain to just adjust the volume on the tablet . Also me having an iPhone it lacks any software that connects iMessage. The good! Man that speaker bumps! Great sound and a beautiful display. The mic on it works great and picks up my voice way better than I would have thought. Crystal clear display that is extremely easy to read. Responds great and would make a great tablet, if it came apart from the speaker. Video calls are great and the tablet does this weird zoom in thing that keeps you in good aspect to the frame. All in all a great product that will only get better.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the size of the screen and quality of this product. Love the picture gallery slides on a big screen, videos, timer and so much more with Google.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love google home it's my everyday helper strong bass clear sound ! brilliant large display built in nest cam +++
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nest Hub Max Smart Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics. Great sound. Definitely better than the original version. Responds well to voice commands.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my regular home hub just because I wanted a bigger screen. It has a camera that I rarely use for duo. It does seem to hear me better and the sound is definitely better than the older version
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
Rated 5 out of 5 stars
Thumbs up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hub Max is awesome. Still learning to use all the features. The camera is awesome. I love the touch screen. The speaker is decent. I just wish the screen was larger and the price not so high.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
4.5 out of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As it is aesthetically pleasing, there are still missing features that I'm looking for in a smart hub. 1. There's no video playback capability. 2. Limited photos allowed- you need to pay in order to save & play your photos. 3. Can not distinguish my manly voice from a teenager's. On the other hand, the quality of the speaker is really superb- can cover a medium to large lounge room. Connectivity is not an issue-depending on your wifi. Able to connect various smart things.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nivram2324. Thank you for sharing your review on Nest Hub Max. We're sorry to hear that your experience with some of the features of the device has been less than ideal. The camera on your Nest Hub Max works like any Nest cameras out in the market now. Depending on your Nest Aware subscription, you can either get a 5, 10 or 30-day continuous video history or get 10 days of continuous 24/7 video history. It's important to us that we provide you with the best help possible and find ways we can address your other concerns and further improve your overall experience. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera, Screen size
Rated 5 out of 5 stars
Great upgrade to nest hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a nest hub in bedroom and got the hub max for Christmas. Love the bigger screen and the built in camera. Ability to slide a switch to turn off camera/mic is a plus vs turning off in software. Definitely recommend.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Better Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the previous version as well, but this one has a much bigger screen and a camera for video calls. The speakers sound a lot better too.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Max to the Home!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy. Great screen to watch YouTube or other videos. And to control my home. Love the camera addition for monitoring and Duo calls. Added a stand and now can swivel the screen with ease.
I would recommend this to a friend - Pros mentioned:Camera, Screen size
Rated 2 out of 5 stars
Its good but needs improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i have two of these and im gonna be honest, after about 4 months of using these specific models with the camera built in being that 1 was bought first before this one that im reviewing, i noticed that both of them Started to glitch alot like restarting at random times during the day and even night, when you give it the Hey Google command some times it doesnt want fo respond and you have to shout at it, at times ot freezes wirh rhe 4 little color dots at the top just moving a bit like its trying to load what you just said, now i have excellent internet with a WiFi-6E Router so i get speeds up to 960Mbps with my spectrum Internet service so internet is not an issue, also i joe that this is overkill for my home but i also have 4 of the 7 inch google home hubs with out the camera built in and those DO NOT have any issues like the two larger models i have. I have trying working with google tech support and though some of their technical help has indeed worked, it doesnt lake long before these 10 inch models start to act up again. Im not really sure why these two freeze and have to disconnect the power from them just to get them to temporarily go back to normal but it seems that google does everything they can to avoid sending a warranty replacement model and because of that, i can NOT recommend this model. The smaller 7 inch version which is either the 1st gen or 2nd gen i recommend as they have never given me any issues of not listening to commands or freezing on me.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there MrRuiz1983, thanks for choosing Google Nest products. It's unfortunate to hear about the glitchy issue you are experiencing with your Nest Hub Max, and we're sorry for falling short in providing your support needs.
If you haven't tried yet, we recommend resetting both your Nest Hub Max. Keep in mind that this process will erase all data and that you may need to set it up again. To reset, check on the back of Nest Hub Max, press and hold both volume buttons together for about 10 seconds. Your Nest Hub Max will let you know that it's resetting.
If resetting doesn't fix the issue, you're always welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Googl Hub is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra features and sound quality! The bigger screen makes it easier to see text and graphics farther away. Set up was simple
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heck of a upgrade from the 1st gen home. The screen is big and nice! Nest camera is also a nice little feature. Speakers a way way better than the 1st Gen. All around it's definitely worth the upgraded no questions asked.
This review is from Nest Hub Max - 10" Smart Home Display with Google Assistant - Charcoal
I would recommend this to a friend
















