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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,106 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I biught this to have in the kitchen, and lets just say it works wonderful. Its connected to my doorbell so if someone is at the door and im cooking i can see right away who it is. Its fast response to play music is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! It is beautiful and works extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bigger screen, better sound and can talk to the grandkids and see them. I like this one much better than the original one

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 4 out of 5 stars

    Nice for photos and others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to see photos, and get information. Really the inteligence is not so good, they need to improve the technology.. But for the camera, listening to music, get some notices, and managing, lighs is great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Screen is so much bigger than the previous version. Sound quality is fantastic. Recommend if you are wanting a great Google product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice new screen and sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a smaller version and this unit has much better sound and a bigger screen. Rest of device is the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Next hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub , big screen and easy to use screen. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Get it If you're in the Google ecosystem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the small version which I really like but the Max version is so much better! It has a larger screen, better speakers, Nest camera and overall better experience. I liked the small version as quick glance or alarm clock but the screen is too small and the device is so light that when you touch the UI, the thing moves. The Max doesn't have any of those issues and will definitely replace the smaller one in the living room. My only complaint is the ugly white borders, why they didn't choose black is beyond me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Upgrade from the Google Hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to set up, large screen. I haven't used the camera yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google assistant

    Rated 5 out of 5 stars

    Great addition to the system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to add to any "Smart" home system. It's easy to install and easy to use with google Assist.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest rules.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about their products. We now have several cameras and Google assistance in our home along with the message system Wi-Fi. This company has just become the best game on the street over the years. I wouldn’t try anything else because this works seamlessly and they have so many other products. you won’t be disappointed. From day one my wife started calling up recipes and videos right in the kitchen and she loves it for that alone. When the nest doorbell rings this is the first device that opens up with a video of who is at the door. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Easy to set up and great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great picture quality. It's the perfect size to enjoy watching my outdoor nest cams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great google hub device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a central hub for smart home devices, camera/doorbell monitoring, and Duo calls I can't recommend this enough. Now that it is frequently on sale it's definitely worth it. Google is supposedly replacing this with a 2-in-1 tablet model this year so you may want to wait for that if you want the added ability to remove the screen and use it as an Android talet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy devise to have! The great kitchen feature!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Black Friday item all month. Works great! Prompt shipping. Also free shipping

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love this hub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub, controls everything. Pictures are added bonus. Can stream via chrome and watch tv on it. Speaker is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to use. Quick response to commands. Clear pictures. Very good sound. Will buy a second unit for livingvroom.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pleased To Finally Get One Of These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been hoping to get a Nest Hub Max ever since they came out, and glad we finally got one. I haven't yet tried to use it for a Zoom video conference, but so far it works well with Google Duo (well, at least as well as Duo works). We use the large, old-school clock face with the black background which is perfect for use in my elderly Mom's bedroom -- the black background and the nicely dimmed white numerals don't have any nighttime disturbance and still provide her with an easy glance to see the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had regular Google pucks and the smaller Google home, but this one does so much more. It knows each of our voices, shows beautiful pictures and I can control all my smart home devices with a touch or voice commands. Definitely worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller version over the nest hub (7"). This one is brighter, easier to see with the larger screen and has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice central station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice base station, using google apps and netflix, music etc the sound is very good nice bass, how ever no battery so it’s best to keep in a location it won’t be moved from

    I would recommend this to a friend