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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,106 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality speakers, excellent size and most of all if you connect with other smart home items, it starts iys wonders.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh, compared to the Echo Show 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as well as a echo show 10 and our family used them side by side for 2 weeks. Not as good as the echo show 10 in terms of sound quality, volume and versatility but if you have other google products it's still the best choice. Software is very good, as good as it gets, integration with Google home, Google duo and all Google apps is a plus. The issues I had with the Google Nest Max: - the screen is at a fixed angle and has tremendous glare in our Kitchen. Most kitchens have alot of windows and light. We ended up purchasing the $30 swivel stand which was a must. This stand solved the glare problem. Still not half as good as the 360 degree show, which tilted and swivels, following you if you so chose to do. -the sound quality stinks and the volume is not linear. I mean, it sounds worse than our tiny 1st gen Google nest mini. In most cases you can't hear it at 10 ft away in a vaulted ceiling kitchen without turning it up past 5 of 10. Most of the time it's on Volume 8 sometimes 9. There is some issue with the software where it decides what the volume should be. Watching news in the morning is an exercise in frustration. We don't have this issue on our Google nest mini, volume was normally 5. Maybe something is wrong with it. Unless your 5 ft away, prepare to change the volume every news story. What can I expect when Google placed the speakers the opposite direction of the screen, so you need to place it by a wall, not on an island. It can't hold a candle to the fidelity of the echo show 10, leagues better. -no web browser -no aux output to improve sound quality and Bluetooth only works for an input -the microphones work well but not well enough, theres no sensitivity adjustment. -price, it's expensive and not competitive when compared to the echo show 10s glitz and glamor.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi August, thanks for taking the time to share your feedback. We're sorry that your experience didn't meet your expectations. You can still improve the sound quality of your Nest Hub Max by adjusting its Bass and Treble, in the Equalizer settings on the Home app. Check the step by step guide here:

      - Open the Google Home app.
      - Tap your Nest Hub Max and then Settings.
      - Then Audio and then Equalizer.
      - Adjust Bass and Treble level to your preference.

      We're always working hard to improve our products and services, and your feedback goes a long way. We hope you will keep a close watch on future iterations of our products. If you have any question or support needs with Nest Audio, we'd be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    NestHub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub smart display works great! Easy set-up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Hub Max is awsome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great addition for a connected home. Seeing all my photos is nice as well. Connecting to my nest video door bell shows me who is at the door in upstairs bedroom. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nest hub big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen and it’s so easy to use commands! Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The screen is bigger and the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love using this in the kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my best hub in the kitchen. It’s so helpful for getting measurement conversions when I’m baking. I also love that I can see the recipe on screen being made on video while I’m cooking as well. I highly recommend this for kitchen use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a vital smart home accessory!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your home is equipped with google smart home accessories (or even other brand devices) the google hub max (or if you even want the smaller, less expensive hub) is a MUST have in your home. it organizes everything so seamlessly and provides so many cool features. mine is in my kitchen, and I use it multiple times a day! happy to have it by my side

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect size and sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and sound quality which is typical from Google products they seem to always have the best in their category ( like the nest yale lock, thermostat and cameras). I will say this thing does lag a lot meaning it runs really slow a lot when I am on my phone and cast my tidal or youtube music to my google nest it sometimes loads for like 40 seconds to connect. Other than that its a great addition to any room and the sound in this thing hits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Device for House

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a cool device to have in the house. I enjoy when it greets me when I walk in the room. It is easy to turn music into surround sound by easily adding in my other Google speakers. It does take some getting use to regarding how to operate it. Definitely spend some time to learn how to use it so you avoid frustrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice Screen Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size and easy to use. Easy to connect to other Google devises.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    A decent upgrade to the regular nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good addition to your smart home if you are in google ecosystem. There is a built-in nest camera, which justifies the cost a bit. Although still a little expensive. Having said that, this is much better and responsive as compared to the regular nest hub. My nest doorbell and nest cameras are configured to show notifications on this display, so its great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So-So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was expecting more. It's got a great picture. Color is awesome. Just not very impressed especially for the price. Everything this does I can do on my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best item in my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the best thing in my house. This item controls almost everything in my house. I can’t image my home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub to the MAX

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use this hub for everything!! my mother has Alzheimers and doesn't know how to operate a cell phone any longer, but she can answer calls when her friends hit her up on DUO! I love that I can do zoom calls as well! It also displays all the pictures of my new grandson who is 7. months old! We use this to see who is at our door, we use this check the weather, and keep track of schedules..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    GOOGLE HUB MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Google Hub Max. I upgrade from the standard google hub to max one and very happy with Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make an excellent addition to any Google Home device you want, and you can use voice commands on it as well. You don’t even have to touch a screen. This will make a welcome addition to any smart home. And if you are one of those high-tech people, it would be a good idea to put one in each room so anybody can call each other from room to room instead of yelling across the house. It’s nice that I can ask it to pull up the doorbell, and it does it automatically. This will make a welcome addition to any smart home. And if you are one of those people who are high-tech, it would be a good idea to put one in each room so anybody can call each other from room to room instead of yelling across the house 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a welcome addition to my smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google gave me everything that HomeKit was meant to and more. All my devices (minus my Resideo Lyric security system) can be controlled by Google Home. Devices seem to remain connected better and the integration with my Nest Hello is amazing. If I had any critique, I would want the visitor announcement and automatic pop up of video from Hello on ANY person detected (even if they didn't ring the doorbell). It would be great to extend this same ability to my Outdoor Nest Cam IQ devices!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great functions and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new Hub Max! Great size for seeing my nest camera info and has really good sound! Recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen with a great camera and the sound quality is really good. Really neat that you can control it with gestures.

    I would recommend this to a friend