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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,106 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is perfect here. Love this over my otherr hub devices. The camera is pretty decent too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well! Better for me than Amazon or FB Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the free Google ecosystem, the photo displays, video calling, etc. works great! Tracking and zooming in/out on the people talking in the room works smoothly and clearly for both video and audio. Music is not audiophile quality obviously, but it can get quite loud without distorting and carries robust midrange for the average joe. Retail price is still more than I think it's worth, but cost for what you get is everyone's personal opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Dad gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Sound is great for a small unit. Display size is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable tablet + speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value speaker + tablet device for under $200. Bought it for my parents, this adds up as a perfect gift for holidays. I’ve set it up at kitchen counter for my mother to use it as recipe reference, timer and multiple other things. It adds up as music player for her to be able to work with some jazz.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Home Office Accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is the perfect product for my home office. I can steam iHeart Radio, Apple Music, as well as view my family photos on a larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, especially since we're already using Google Home. Display is great. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making video calls! The large screen is crystal clear and easy to see from across the room!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I have it in my secondary home in Mexico and works fine. Does everything i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to install in my parent's home... very easy to call them.. and the surveillance camera works well too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Helper on the market!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home Hub is my handy helper in the kitchen. Sets timers, listen to my favorite music, tells jokes, shows me recipes. Don’t know how i lived with our it. So wonderful i bought my daughter and son each one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this hub!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great product for me! I can see whos at the door while im sitting at my desk. I have used it for a television and can check on the status of my house. Have even used the brodcast feature to get a family anouncement out to all rooms with a mini. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition for the kitchen!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Hub Max is a great addition to the kitchen. We are able to save recipes, set reminders, watch/listen to anything, and even use it for calling. What is not to love about the item? I guess I could say it lags sometimes but for the most part it works pretty well in that regard. Have a microfiber handy for sure wiping off the screen often.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GuySensei8, thank you for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub Max. We'd like to improve your impression of the device and recommend that you reach out to our support specialists so we can identify the cause of the lag and troubleshoot the issue for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for home automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. easy to set up. use it to control my lights and cameras in house as well as play youtubeTV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Is easy to use, love the speaker and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition for entertainment & smart homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing sound and display. My wife has it in the kitchen and it has family vacation pics scrolling when the device is in screen saver mode. She also likes that she can ask google to turn on YouTubeTV and select her TV channel while cooking. I tell google to turn the lights off each night. We plan to add more programmed routines that integrate with our other smart home systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the Nest Max Hub from the smaller one and love that I did so. The picture is so much larger and engaging and the sound is far superior to the previous model. Purchased during Black Friday sale for an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the hub. It gives us a piece of mind to be able to access the camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add to a new home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great for getting information for the day, utilizing Nest thermostat and doorbell! Only issue is when losing my phone, the Google Hub Max will not ring my phone to help me find it, perhaps because the number is attached to me, but would be a great thing if they can fix that in an update in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LeeB, thanks for sharing your positive experience on Nest Hub Max. We do apologize if you encountered some difficulty, trying to ring your mobile phone. We'll certainly look into this information and see how we can further improve Nest Hub Max. If you haven't tried yet, we recommend unlinking and relinking your Google account, including setting up the Voice Match feature, to see if it might fix the issue:
      - Open the Google Home app.
      - Tap Home and then Settings and then Google Assistant and then Voice Match and then Other devices.
      - If you have more than one home, tap the home you want to add Voice Match to.
      - Tap Get started and then follow the in-app steps.
      - To turn on Voice Match automatically for new devices in the same home, turn on “Automatically enable on future devices.”
      - Say ""Hey Google, find my phone"" or “ring my phone” and your Google Assistant should ring your phone, even if it's set to Do not disturb mode.

      Our support services are ready to assist you with your support needs on Nest Hub Max. Please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, big screen, good camera, audio/sound is great. Got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade to the Nest Nub and is great. Screen size is awesome and the sound quality is very good.

    I would recommend this to a friend