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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,123 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it! great during Covid to keep in touch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our daughter during covid and have been socially distancing. We had a Hub and loved it, so we bought one for both sets of grandparents. Has got my non smartphone using mom to video chat with everyone on a nearly daily basis. Easy to use and we all love them!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Worthwhile upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the smaller Nest Hub display. I use this device in my kitchen and the extra screen real estate is great for looking up recipes or checking the weather from across the room. The real reason I upgraded was for improved audio and I'm very impressed - music sounds great even at higher volumes (although I usually use it for podcasts which sound loud and clear). Very happy with this upgrade and the price is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The almighty of smart home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 3 of these. They do so much and offer so many options for smart home features. Control my lights, set timers and reminders, news, everything you can think of. Even my stock portfolio. I want this in every room. Sound quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use fun to see rotating pictures and hands free control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Hub Maxes Out with great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful and nice addition to using as several items in one. I love the ease of use vs. Amazon Echo products. So far this has been an amazing find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like an Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pretty much like an Alexa whereas, u can ask questions and it responds. I don’t like the fact that it states keep 8 inches between u and the unit bc of radiation. At this point I’m ready to get rid of all electronics bc of radiation. Overall it is a good product and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought 3 of these to replace our echo show devices. Far superior to the Amazon product for us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it - now own two!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and the sound quality is crisp and gets fairly loud!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very adaptable,with easy set up. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recipe in a minute

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one in the house loves this. Kids ask silly questions, I get recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has become a staple in our everyday life. It displays news for us, plays music, acts as a timer when cooking, and even acts as a security camera! One of the best purchases of the year 100%

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the larger screen Max after owning the regular size Hub. While I still like the regular hub for locations like the nightstand, this is great for areas like the kitchen where you need the larger display. Plus, google is much better at voice interactions than Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still playing around with this but so far I love it. Love that I can control my entire smart home with it. Love that I can watch YouTube TV while I’m cooking in the kitchen. Great sound and picture quality. I would love it more if it worked better with my Nest smoke detectors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice with touchscreen display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We he Google Hub Max is like having an iPad in the kitchen but it listens to you and provides recipes and other information with the touch screen capability. Definitely a +10x better upgrade from the Google Home which crapped out. Also sound output for music is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this! We have Google Home assistant but i wanted something with a video display. The 10 inch screen is perfect plus it has many other features that the Google assistant doesn't have. I am verypleased with this purchase, you will not be disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a 7” google home hub for over a year, but upgrading to the larger screen size was the right choice. It’s a great device if you have a YouTubeTv account, but overall love it as a digital photo frame and all of the smart features that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Awesome Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in, and it works great. It connects all my google products and creates a central control hub. My kids love it since its very intuitive with the google assistant. I would recommend this over the smaller one. The added value is worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one for Christmas from my hubby and we recently purchased one for my 83 year old Dad. We absolutely love it! The ability to listen to music and the news with this device....is absolutely the best!! Best Buy’s delivery and customer service is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Awesome to view our nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for notifying us when someone is at the front door and the extra benefits of having Google assistant whenever we need it. Also love being able to do video calls while someone is cooking dinner. Video quality could be a little better during video calls though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the bigger screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller screen in my kitchen and since have moved that to the family room and the larger screen is in the kitchen. I love it! It is great to have to watch recipe videos while I am cooking.

    I would recommend this to a friend