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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,123 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controls my whole house by far way better than alexa products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my home easy to use works great with nest temperature set easy music play off you tube

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great home system for just about everything from vidoe to audio.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy on the eyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big east to see screen and the mic picks up great.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Doesn't do anything in a way that saves time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm barely into a full day with it, and it has a lot of issues. First, setup of current Google Nest devices was not intuitive and troublesome, Google-adjacent devices didn't setup as advertised. It drops my Nest cam livestream constantly, and even says it is not available for 10 minutes at a time when it clearly is on the Google Home phone app, or the Nest app. It doesn't understand reasonable commands related to operation when asking to open things that are titled exactly that on the device. The initial interface is.....dumb. Weird, not clearly marked pull down / out menus from all directions and clunky navigation make it more annoying. I also find it strange the the device camera won't work if viewing another camera. Not a deal breaker there, but it won't record to the cloud service for as long as viewing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Richard. We're sorry to hear that you had a difficult experience with your Nest Hub Max. We'd like to know more details about the issues you're having with livestream and using the Google Home app so we can provide you with troubleshooting steps that may improve the overall performance of the device. Please reach out to our support specialists by visiting our Google Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got all my smart devices connected to it, and use it as an indoor camera. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great replacement for kitchen TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hub Max was a great replacement for a small older TV we had on the kitchen counter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but feel like the screen should be a little bit larger. Fairly easy to navigate. My mom (73) and nephew (4) are really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my in laws because we have loved ours. They have been using it daily. We have used ours daily for over 2 years. Great product! The only thing I wish is more power so the UI/UX could be more snappy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Super quality#1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great max hub long time fun from room to room. Many moons of happiness. Forever young.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this device as I really wanted to see what the big talk was about! I can truly say I love this device and glad I brought it! I’m able to place video calls from my cell to my kids and actually see them! I like the fact that I can ask google to do so many things! I’m looking to purchase more google items so I can really take advantage of all the things this device offers! Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a little awkward but we resolved our issues after a few days. Great sound and video clarity. Exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of this device. Set up was simple and it’s features it offers are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I loved the extra large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching my shows while making dinner as well as getting receipes for making dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Super max purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on the max is exceptional. I would recommend this also if you want a camera and video to communicate with loved ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up and great price. When they got offers like this you have to take it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and no trouble connecting to compatible devices around the home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for senior citizens, besides myself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves music, she can just tell it what she wants to hear, and she’s always asking questions, she loves it, she can also ask it what day it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THE HUB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE the Hub. Security set up and works great. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Hub Max is Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hub max. Setup was easy. Linked to all my minis. Camera is a great feature.

    I would recommend this to a friend