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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,123 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Does everything that is reported.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very improved speaker quality. Even has some bass now.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nest hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already own the 7" model, this one is even better with bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to set up in the kitchen, and use for recipes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Max because I want to progressively make my home smart. In general, it is a good product, but not excellent. My only complaint is that the voice recognition could use some improving but all in all, I like (not love) the product. I just don't think it is worth the price that is being charged ($229) but I am hoping with future upgrades, I will feel it was worth its inflated price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great addition to my nest doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the home . Excellent sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition to a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, they resolved the wifi connection issue which was huge. While it does all the basic things you would expect, I find it great that if you have YouTube TV, you can use Google Assistant to play a show or channel on this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use of a security camera along with the photo features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice size screen. Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money. Very clear display! Good sound. Sound is on par with original google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gadget. Kids love it too. Easy setup easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great as a digital frame for older adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my grandma to flip through pictures of the entire family and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using this. Easy to access with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HUB Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the Hub and alot if its options. Great sound and video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, Easy Setup + Packed with features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, Google streamlined for ease!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Rocko

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Max 10" Smart Display is a good addition to my google assistant lineup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Google Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - I enjoy this product. I was a nice price. Does what i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to connect to other Google gadgets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my tech savvy daughter. she loves it! Easy to connect to other Google gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for doing many things. Nice camera views

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt connect to my internet no matter what i tried. I traded it in and got the amazon echo 15 and LOVE it. Best buy was not at fault. The return process was very easy and quick even the day after black friday.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LaurenM. Sorry to see there was an issue setting up your Nest Hub Max. Even though you've returned it, we'd like to hear more about your experience. When you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle