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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,123 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt connect to my internet no matter what i tried. I traded it in and got the amazon echo 15 and LOVE it. Best buy was not at fault. The return process was very easy and quick even the day after black friday.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LaurenM. Sorry to see there was an issue setting up your Nest Hub Max. Even though you've returned it, we'd like to hear more about your experience. When you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great item we love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to our google system lobe how big screen is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speakers and music functionality but does not sync to Netflix or any other platforms. Most of the content is superfluous tutorial. Even with YouTube built in it lacks search function or the ability to connect to YouTube accounts. Overall it is more like a fancy clock that plays music instead of the interactive screen I thought it would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Wish you could google things with voice. But it does its job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all it’s says and more than I thought. We see our pictures more than we ever have before.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Nest hub max because in my busy life help my .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average for the price. I purchased it for $60 off retail only to have it go on sale 5 weeks later for $100 discount. It is a bit slow. The photo frame often malfunctions and I must reset the device to get it to work. It displayed the temperature when I first set it up and within a week the temperature disappeared from the display. I have tried every online tip without success. I have reset it multiple times, updated it and factory reset it. My smaller Nest Hub has worked well. The MAXhas been frustrating. I have a Google/Nest ecosystem, so this was my choice. It could be better. I would recommend with reservations.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TeachUser, We're sorry to hear that your experience with Nest Hub Max has been less than ideal. We value your feedback and understand your frustrations with the device's overall performance and appreciate your efforts in troubleshooting these issues. To better assist you in finding solutions, you can reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my nest hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is way too cool and has great sound also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very useful and handy. Use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great household item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and able to control many things with.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Summary read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but still need help for all the features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use. great fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is better than the mini google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face recognition works well. It can give you a personalized overview of your day after it recognizes you. It can serve as a nest security cam. You can use it to make Google Duo video calls. You can ask it to play movie trailers or to set timers for food. It has a touch screen but you have to use voice to use most functions.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Smart Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as well as I expected. very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    A nice upgrade from the base hubs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for viewing the doorbell and browsing questions on the assistant. Camera is nice if I want to check in on the pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Google hub everyday! I love just being able to ask it questions and it notifying me when people are at my door

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good need hub .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good device if you in the Google ecosystem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than the other one with a camera if that is what you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of camera and sound are perfect quality.

    I would recommend this to a friend