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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,123 reviews
  • Rated 5 out of 5 stars

    amazing gift for wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this gift, she enjoys the video call part.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun, only downside it says it works with ring doorbell. It doesn't

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    False claims in description

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plus the smaller model. Although they work well, I’m very disappointed that they do not work with my Ring doorbell. This was a major reason I purchased these. The claims in the description are false. I’m considering returning them.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ralph,

      Thank you for taking the time to share your experience. We're sorry to hear that Nest Hub Max didn't quite meet your expectations.

      Ring doorbell has limited support with Nest Hub Max. It supports basic features such as starting a new recording and asking the last time the doorbell rang.

      Your feedback helps us improve our products and services. If you decide to give Google Nest Hub Max another try in the future, we're always here to assist you and you can contact us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Very happy with the quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I’ve had this item for a few months now and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 92 year old father. It works great because he can just tell Google what station he wants on the TV, or to turn the lights on or off, what the weather is, call someone, etc. I know that my father could not set it up, so that is why the lower mark for "ease of use."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have ... new friend to talk with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh Google Hub you are my best friend... music to weather to photos to chatting to broadcast to other room to recipes on video as I cook wow where have you been my life??? Great investment of my $$$ smart design little room and easy to personalize... everyone needs GH in your life .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home, new smart things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a little late purchasing this unit as its been out already more than a year. But new home and thus new smart devices added and this unit simplifies controlling most all my smart devices and cameras within my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself and my parents who live 16 hours away from us. It's great bc they can just talk to it and it will call me. I also have it set up with the Google minis in every room just incase they fall or something happens. We can also all be on one family app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty goos usually always getting better.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it as much as it really leaves mich to desire. The sound is good. It has great features. It just doesn't always land the features. Usually is getting better with the updates.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Loco1529! Thank you for sharing your experience with us. We're glad to know that you like your Nest Hub Max.

      We suggest restarting your Nest Hub Max by unplugging it from the power source for about 1-2 mins to refresh the network. If it's still having difficulty or slow at processing, we recommend performing a factory reset. Check this link on how to reset: https://support.google.com/googlenest/answer/7073477

      Note: Factory reset will clear your data from the device and can't be undone. You will need to re-set up the Nest Hub.

      We always update our products and services to improve your experience with them, and your feedback goes a long way in the process. For further assistance, contact our support team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Duo Calls!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Google piece for duo calls and cameras. Must have for your home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need pr want?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve this, it took me a while to decide if i just want it out I need it…. It’s both! I dont regret it. The only thing is because i have mixed brands of electronics, and i’m not very patient person, it took me a while to manage everything.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nikki, thanks for sharing your awesome feedback. We're sorry to hear it took you a while to manage Nest Hub Max with your other devices. If you have any questions or need further help, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome little Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This have been great to have in the kitchen. Being able to look up recipes , watching videos etc. Just been a great item to have.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good camera quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good its like a tablet The speakers love it the size is very nice my 2 years love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and easy to use. I love cooking and watching my cooking shows. I'm able to make video calls while i cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even a 90+ y/o can use it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a whim for 90+ mother-in-law for Christmas so she could video chat (with ease) with family and friends (she's in assisted living) ... as it turned out.. timing was great.. as three months later, Covid arrived and she has been in "lock out" since... she uses it daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Lyrics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing the Mrs wanted it to do was to display lyrics while playing music. I am unable to find a setting within Spotify, YouTube Music, or Pandora that displays the lyrics. :-( Other than that, I like it, but since lyrics aren't displayed will probably return. for a competitor's device which I know displays lyrics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice for kids room as it tells you time show your pictures and much more

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice screen size. No low light camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size. No low light camera. Will be nice if they add Google WiFi inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of my Google home products. I am an android girl and this Hub Max rounded out my mini network. I've had it for several months now and I'm still learning what all it can do. I set up the Nest viewing but I got freaked out so I turned off the camera. I only wish that it had intercom mode instead of broadcast. If you like gadgets like me, you gotta have this one too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Photos are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the show and how it randomly selected our photos to display on the screen.

    I would recommend this to a friend