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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,123 reviews
  • Rated 5 out of 5 stars

    best for smart home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for smart home the response is quick and the latest version is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Assistant -

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife so she could have it for the kitchen. I never expected the outcome. She is so happy to have it in the kitchen to search recipes, call friends, and see family pictures on when not being used. Great product and an essential part of our smart home elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our hub. Works well with other google/nest products. Ordered a pick up at Best Buy in the morning and it was ready when I went to pick it up in the afternoon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is the very best home hub you can purchase. Don’t waste your money or time on the new Alexa hub that swivels. It’s a cool concept, but it does not have all of the cool functionality as the Nest Hub Max. Stick with Google home for your home set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having a camera. Great showing recipes. Speaker is loud enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product! Go for if you have budget.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Go for it. Was sceptical being priced a bit high but love it after using for about a month now.Excellent screen and speakers!Absolutely enjoying watching YouTube videos/music/ photos/bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit with high quality sound and picture/video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic & fun hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing hub so much you can do with it, it even looks up websites, stream the nest doorbell, I have 2 one in the kitchen & the smaller hub in the bedroom upstairs, can broadcast messages between them, controll so much

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Oh well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it because it was stated that it could be used with Ring devices (doorbell and the spotlight cameras) however, they don’t. Not to mention because I had multiple Google devices, when I said “hey Google” the ones within range of my voice would activate!!!! Lol/ SMH!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what you expect it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good smart display. It does everything I wanted, a smart photo frame, a smart speaker and a way to make DUO calls. It would be nice to have a unique launch phrase to wake it up so my phone does not try to do the same things I am asking this to do. The only thing I do not like about it is the white frame around the display looks cheap. It would be nice to be able to cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Christmas gift to myself. I have it in my kitchen to watch when cooking and cleaning. It's great for watching movies, music videos, watching videos on how to prepare recipes etc. I can't wait to try the video calling feature. I love it so much I'm going to buy one for my Mom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn't quite as loud as I was hoping, but, works great with all my other products. Very useful as a security camera as well. Bonus, also works with my YouTube TV. One more screen to watch "the games."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very fine and it is very useful for the kids to do their work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe if i had a "smarter" house.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think if i had more smart appliances around the house id have found this more useful. I also see a use case being where i would have this in the kitchen while im perusing my fridge and ask for recipes on the spot or watch videos while im cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Our hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great for pictures, still learning on how to use it. 1st one for our house, we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for someone they picked it out themselves. they love it because you can use it to duo like a facetime call for androids. i have the older version. one day i will upgrade because i have heard such good things about this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home or apt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have smart lights or any-other device compatible with google home you will enjoy having this in the kitchen or office (note make sure you have a good wifi connection or wifi plus extender because by having so many lights or smart devices some time the get disconnected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub supports connections in pandemic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pandemic discourages travel to visit loved ones but the Nest Hub allows you to maintain connections with its video camera options. The way the camera follows people as they move about makes it feel like you are in the room with them. It's the next best thing to being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Worth for money. Nice for family to select items freely. Helpful staffs. Various variety and choices. Reqular follow up and all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but It sounds a lot louder in the store vs at home. I haven't streamed anything yet but the screen quality is good!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, GailleN. Thanks for choosing Nest Hub Max for your home. We're delighted to learn that you're enjoying the quality of the touch screen of the device. We'd like to know more details about your audio concerns and help you with improving the performance of the device. Please visit our "Contact Us' page on the Google Nest Help site. Our team of specialists are always standing by to lend a hand: https://support.google.com/googlenest/gethelp Nest